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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Salih K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great for Initial Implementation

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Simple and very intuitive in terms of creating a software.

What is your favorite aspect of this product?

The best thing is explainers for each question type

What do you dislike most about this product?

If you are looking for advanced statistics, this tool is not for you.

What recommendations would you give to someone considering this product?

I would recommend them to try out this tool because its already free.

Pros

  • Caring
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dnyanoba M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best platforms to create forms and surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease of use, cost of purchase, safety and security, ease of integration and installation, technical support are amongst the few points whre Google forms differentiate as compared to other products.

What is your favorite aspect of this product?

It is very easy to use and operate. Answers can be clubbed and make a statistical analysis for the answers.

What do you dislike most about this product?

It doesn't have advanced features of reminders and also bit difficult to configure with emails.

What recommendations would you give to someone considering this product?

I would recommend Google forms to anyone who is looking for such products, as it is very easy, cost effective and mind blowing product.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Effective, and Versatile for Data Collection

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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