Gong

What differentiates Gong from other similar products?

Phone calls, messages, emails, and video calls are all recorded and analyzed by Gong wisely. Additionally, it extracts data from our CRM platform and transforms that data into insightful analytics reports. It also helps our Sales managers in providing individualized coaching to help employees perform better.

What is your favorite aspect of this product?

In our organization, we link the Gong Platform to the calendars of our sellers, and the Gong bot then intervenes to record, interpret, and analyze our all calls and it performed excellently exactly in the way we wanted and anticipated. Its interface is a happier place for us because it is customizable and the product is itself too adaptable. I found it a simple and complete product.

What do you dislike most about this product?

Since we and our other business development teams utilize Gong every day and we don't really see any glitches or flaws with the software which affected our work, it's difficult to give a definitive answer to this question. But I would welcome more advanced features as well as a solid security base.

What recommendations would you give to someone considering this product?

Gong is a fantastic tool for facilitating sales. The interface shows client interactions quickly so that merchants may evaluate the status of the trade. The product shows a warning if a sale seems to be going bad. The app also suggests subjects that salespeople could cover more or less in order to improve closing rates.

What differentiates Gong from other similar products?

Gong is a powerful platform for conversational intelligence, and the core functionality of its offering is the recording, interpretation, and analysis of sales conversations and emails. By examining what the top performers are doing differently, its AI function selects the best sales performers.

What is your favorite aspect of this product?

I thought it was amazing that we could play around freely with our most-loved apps to build a world in our corporation where everything is tightly connected to support our conversations. This platform is also particularly crucial when filling out compliance forms like risk evaluation and other safety certificates. Additionally, I adore its recording capabilities because the recorded Calls are shared displays and video broadcasts.

What do you dislike most about this product?

Although the Gong platform is an intelligent system that offers practically all features, its security is its biggest weakness because it isn't reliable and strong enough to meet our needs. Other than that, since I started using this platform, I haven't encountered any problems.

What recommendations would you give to someone considering this product?

Gong conversation Intelligence platform is a comprehensive system that provides a one-of-a-kind and mind-blowing features not seen anywhere else, such as the Deal Intelligence feature that aids in recognizing deal risks and churn signs. I wholeheartedly endorse this device for its gorgeous user interface and incredible usefulness. Gong is just a groundbreaking solution.