What is Freshsales?
Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
90 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Freshsales?
Pros
- Reliable
- Performance Enhancing
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Sales Management
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Account and Contact Management
Mobile
Telephony and Call Center Management
Marketing Management
Quote Contract and Proposal
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Business Value Created
Breadth of Features
Vendor Support
Ease of Customization
Also Featured in...
Freshsales Reviews
Helen B.
- Role: Vendor Management
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2020
attracts and manages potential customers
Likeliness to Recommend
What differentiates Freshsales from other similar products?
Basically the difference is that there are larger management platforms, Freshsales is a small platform oriented mainly to small and medium enterprises, is divided into several parts of management is a chain of management, which together make a unit that supplements the needs of marketing and sales.
What is your favorite aspect of this product?
I like the possibility that I can have control of my sales and marketing management separately from other factors, and then I can put it all together, it has a pretty instinctive and organized dashboard so that I can see the sales and customer management in a clear and unified way.
What do you dislike most about this product?
The learning curve is quite complicated at the beginning, it requires some time to be understood, however, this is not a big problem in terms of cost, since Freshsales is quite economical to start with.
What recommendations would you give to someone considering this product?
It is recommended for small and medium enterprises, for those who want to start with automated management of online sales, and the search for potential customers to grow your business, is quite complete with its other units of fractional as the marketing, and knowing how to manage it can get the best possible.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
