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Upland Software, Inc.

FileBound

Composite Score
9.0 /10
CX Score
9.3 /10
Category
FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

Company Details


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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

Alfredo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Optimize Document Management with FileBound

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

There are features that make this tool different from others, for example it has a powerful search engine, which allows you to quickly find specific documents, its ability to automate complex workflows and its intuitive interface that facilitates navigation and use of the software.

What is your favorite aspect of this product?

I like it because it improves the lack of organization in file management, the difficulty in accessing the necessary information and the inefficiency in collaboration between teams, as it can be applied to various areas of the company, from human resources to accounting.

What do you dislike most about this product?

Sometimes we experience small delays when uploading large files, but in general it is a good tool.

What recommendations would you give to someone considering this product?

I recommend this tool because it is a solid solution for document management in companies of all sizes. It is suitable for scenarios where organization and collaboration are critical.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Priya S.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Secure and Streamline Document Management.

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

FileBound stands strong in workflow automation allowing us to streamline the company's document process through customizable workflows.

What is your favorite aspect of this product?

FileBound can be deployed on both cloud-based and on-premise ecosystems, reducing the learning curve.

What do you dislike most about this product?

The user interface could be more customizable to improve user experience.

What recommendations would you give to someone considering this product?

If your organization relies on automating repetitive documents-related tasks then FIlebound features will reduce manual efforts and provide more value.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Jean Carlos H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent document management platform

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

Unlike other document management platforms, FileBound stands out for its easy configuration and intuitive interface that allows users to start using it quickly without a steep learning curve. It presents us with better document version tracking for effective change control, as well as Reporting and data analysis for informed decision making.

What is your favorite aspect of this product?

I like this platform because it presents us with efficient document management and is essential for any company that wants to stay organized and comply with data privacy regulations. FileBound offers a complete solution that helps organizations keep their files safe and accessible at all times. With its many unique features and advantages, this platform becomes an ideal choice for companies of all sizes looking to improve their document processes.

What do you dislike most about this product?

Everything this platform offers us is excellent, there is nothing I don't like about it, it presents efficient document management and is essential for any company that wants to stay organized and comply with data privacy regulations.

What recommendations would you give to someone considering this product?

I recommend this platform to any company looking to improve its document processes to consider implementing FileBound as an effective tool to optimize the management of its files and increase the productivity of its team. It gives us the best unlimited file storage and the best integration with other platforms such as Google Drive and Dropbox, always customizing each of the access permissions for each of its users.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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