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What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
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Get AssistanceFastSpring Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Shopping Cart Management
Content Localization
Multi-Storefront
ERP Integration
Guided Selling
Catalog Management
Content Management
Order Management
Integrated Search
Reporting and Analytics
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews
Shashank K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2021
Fast and easy to use
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Accuracy in Data
What is your favorite aspect of this product?
Quality and efficiency
What do you dislike most about this product?
Everything is fine
What recommendations would you give to someone considering this product?
Efficiency
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Inspires Innovation
Mahek V.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Nice CRM tool for organization
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Management in return item is easy to use. We can manage multiple store in FastSpring
What is your favorite aspect of this product?
Multiple templates is available to use. Security is awesome, no need to worry.
What do you dislike most about this product?
Customer support is not good enough.
What recommendations would you give to someone considering this product?
If you want to manage CRM, I will recommend you to use Fast Spring, because manage products and also we can manage multiple store. Integration with payment gateway is easy to use.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Jay T.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Easy to use and effective tool.
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Multi store features are very effective to run multiple businesses from one account. Return management feature is good to handle returns very easily.
What is your favorite aspect of this product?
Awesome CRM managing tool. Their Data security is best to secure all data. They provide many ready made templates.
What do you dislike most about this product?
The main and most important feature is Inventory management which is missing in Fast Spring. Their customer support is a little bit slower than expected.
What recommendations would you give to someone considering this product?
If we talk all around then I would like to recommend you to use Fast Spring, because It will help you to manage any kind of business online like selling digital goods, physical products from your own store without any payment collection worry you can set up your own store within minutes.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation
