What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Shopping Cart Management
Content Localization
Multi-Storefront
ERP Integration
Guided Selling
Catalog Management
Content Management
Order Management
Integrated Search
Reporting and Analytics
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of IT Administration
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews
Vishal G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Great product, easy to setup and use
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Wide array of features and customizations that it supports
What is your favorite aspect of this product?
The user interface is quite intuitive
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Great solution for your sales and marketing needs, do give it a try.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Durgesh C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2024
Effective & Productive App to use
Likeliness to Recommend
What differentiates FastSpring from other similar products?
It's way of handling things on its own which improve the client experience with it.
What is your favorite aspect of this product?
I loves the support of multiple transaction option for the international client and the effectiveness in the bussines it deliver
What do you dislike most about this product?
I don't think there are any dislike but there is always a room to grow and improve for anyone.
What recommendations would you give to someone considering this product?
I tell anyone that if you don't wanna waste your time on the transcation management or ledger then go for it . It will definitely help you out.
Pros
- Saves Time
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
Daria K.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted Apr 2024
Great features, easy to use, integrations conflict
Likeliness to Recommend
What differentiates FastSpring from other similar products?
The product is easy to customize, the reports and analytics are quite detailed.
What is your favorite aspect of this product?
Interface, usability
What do you dislike most about this product?
Lack of all integrations
What recommendations would you give to someone considering this product?
Good to test the main features before.
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring