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Expensify

Expensify

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Expensify
8.9 /10

What is Expensify?

Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.

Company Details


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Awards & Recognition

Expensify won the following awards in the Expense Management category

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Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

0% Negative
10% Neutral
90% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Performance Enhancing

Feature Ratings

Average 89

Optical Character Recognition

91

Expense Detail Tracking

90

Receipt Image Submission

90

Expense Policy Aware

90

Mobile App or Mobile Browser Support

89

Approval Workflow

89

Expense Itemization

88

Single Sign-On (SSO)

88

Desktop Browser Support

88

Multi Currency

87

Travel Profile

83

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

91

Ease of Implementation

90

Quality of Features

87

Ease of Customization

87

Breadth of Features

87

Ease of IT Administration

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

86

Business Value Created

86

Vendor Support

85

Ease of Data Integration

83

Expensify Reviews

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Expensify Is Accurate to Use

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

The ease of use of Expensify is one thing that make this expense management software so impressive. Expensify works so well for us because it has reliable features.

What is your favorite aspect of this product?

I am glad because Expensify has a very helpful support team department. Moreover, I am glad because Expensify is easy to use.

What do you dislike most about this product?

I do not dislike Expensify at all. Expensify has incredible capabilities that makes expense management an easy task.

What recommendations would you give to someone considering this product?

If you want to automate your expense management processes, you should choose Expensify because it is a reliable tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taylor D.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use, great app

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

It’s incredibly easy to use, the app is very efficient and intuitive, and the leadership looks for ways to be inclusive and culturally sensitive.

What is your favorite aspect of this product?

The app made updating receipts on the go efficient and easy. It’s helpful to jump back and forth between the app and desktop, and the ability to split expenses is very convenient.

What do you dislike most about this product?

Sometimes switching currencies could get confusing and mess with account balances. Also, the approval process could get stuck, but that’s more on our internal approvers rather than Expensify.

What recommendations would you give to someone considering this product?

It’s easy to integrate across the organization, very helpful for budgeting and expenses, and customizable to the individual and organizational needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Uma S.

  • Role: Finance
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Features are robust and pricing is very affordable

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify helps the business accelerate growth and to reduce the number of individual systems the business needs to manage financial operations effectively. It enables fast and efficient accounting, whether on-the-go or at a desktop.

What is your favorite aspect of this product?

Expensify is easy to use with its user-friendly and functionality making it easy to keep track of our reports. With Expensify we can import our bank transactions directly to the platform fir transparent expense management.

What do you dislike most about this product?

Not as fully automated as we would like because some of manual data input is required for expense reports. It is worth noting that Expensify integrates with several different software solutions, allowing the company to combine critical applications to save time.

What recommendations would you give to someone considering this product?

Using Expensify is the best way to keep finance simplified, streamlined, and seamless. This way you will be able to keep the business feeling more manageable and organized so you can make the right decisions for your business at the right time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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