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Expensify

Expensify

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Expensify
8.9 /10

What is Expensify?

Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.

Company Details


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Awards & Recognition

Expensify won the following awards in the Expense Management category

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Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

0% Negative
10% Neutral
90% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Performance Enhancing

Feature Ratings

Average 89

Optical Character Recognition

91

Expense Detail Tracking

90

Receipt Image Submission

90

Expense Policy Aware

90

Mobile App or Mobile Browser Support

89

Approval Workflow

89

Expense Itemization

88

Single Sign-On (SSO)

88

Desktop Browser Support

88

Multi Currency

87

Travel Profile

83

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

91

Ease of Implementation

90

Quality of Features

87

Ease of Customization

87

Breadth of Features

87

Ease of IT Administration

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

86

Business Value Created

86

Vendor Support

85

Ease of Data Integration

83

Expensify Reviews

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

One of the best expense management tools out there

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features
  • Less Inspiring

Rachel F.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2021

Handy accounting functions

Likeliness to Recommend

9 /10

What differentiates Expensify from other similar products?

Quick to create expense reports by importing expenses directly from a credit card. Reports can be approved online and expenses can be submitted through email

What is your favorite aspect of this product?

Duplicate expense detection and unlimited receipt upload

What do you dislike most about this product?

The web application should be improved to match the mobile application

What recommendations would you give to someone considering this product?

A business system for handling transactions, expenses and all money management issues in order to maintain accurate summaries of different accounts and increase transparency

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Austin C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Convenient, easy to access and intutive

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify has full capabilities and the features that are robust are what we use as a high-powered accounting and strategic planning tool in your business. It appears to be a tool of convenience, intuitive, and easy to access. It has also saved us time and made the process of creating an expense to getting reimbursed a fast and easy process.

What is your favorite aspect of this product?

Expensify has streamlined our manual accounting and expense management process. The time saved on expenses has freed our staff members time that they use on valuable activities. Its integration with other programs like Quickbooks has streamlined our accounting process. It is easy to use and the adoption rate was beyond our expectations. It is the best expense solution out here.

What do you dislike most about this product?

Occasionally there is a system glitch where it thinks a duplicate receipt is being uploaded and forces deleting the expense and re-entering.

What recommendations would you give to someone considering this product?

Expensify features and ease of use at an affordable price are what Expensify provides. I would recommend using Expensify to automate all your financial systems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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