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Expensify

Expensify

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Expensify
8.9 /10

What is Expensify?

Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.

Company Details


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Awards & Recognition

Expensify won the following awards in the Expense Management category

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Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

0% Negative
10% Neutral
90% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Performance Enhancing

Feature Ratings

Average 89

Optical Character Recognition

91

Expense Detail Tracking

90

Receipt Image Submission

90

Expense Policy Aware

90

Mobile App or Mobile Browser Support

89

Approval Workflow

89

Expense Itemization

88

Single Sign-On (SSO)

88

Desktop Browser Support

88

Multi Currency

87

Travel Profile

83

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

91

Ease of Implementation

90

Quality of Features

87

Ease of Customization

87

Breadth of Features

87

Ease of IT Administration

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

86

Business Value Created

86

Vendor Support

85

Ease of Data Integration

83

Expensify Reviews

Cheryl D.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Effective management of expense tasks

Likeliness to Recommend

8 /10

What differentiates Expensify from other similar products?

Provides various methods to easily capture receipts digitally and automatically parse receipts to create expenses report entries

What is your favorite aspect of this product?

Enables easy entry of expenses in other currencies and converts to expense report currency. Automatically assigns categories/accounts based on past entries and credit card statements

What do you dislike most about this product?

It charges per user per month and this makes it expensive for our company. Optical character recognition doesn't work well when recognizing other languages

What recommendations would you give to someone considering this product?

This powerful business expense tracker app ensures fair and accurate billing and payments you should give it a try

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Gert V.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2022

Expense management in a real-time dashboard

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify offers global currency compatibility and tax support for all our international business needs. Expenses are reimbursed automatically and updated in our accounting software

What is your favorite aspect of this product?

SmartScan, Expensify's OCR receipt capture technology, automatically creates an expense report when I snap a photo of a receipt and submits the reports automatically so expense reports are really finished with just one click

What do you dislike most about this product?

Would like a lot of in-app tips that are customizable to ensure we onboard new users quickly and that they can use the platform correctly without much struggle

What recommendations would you give to someone considering this product?

Suited for anything having to do with expense management and reimbursements since everything is tracked in the mobile app or online so can keep accurate track of your finances

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara Y.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

One platform, perfect for purchases

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify makes processing reimbursements, including scanning receipts and managing corporate cards hassle-free and easy for both the operations team and the rest of the entire organization.

What is your favorite aspect of this product?

I like the workflow approvals in this platform. I have the ability to add and remove direct supervisors to an employee account at anytime without going to our nonprofit sponsor in for approval our old system. The ops team loves it and I feel that others in our company enjoy the platform more than our previous one.

What do you dislike most about this product?

The mobile application is not user-friendly. Specially, Ii does not include all of the functions or breadth of features that are available in the desktop version of Expensify. It's a huge deal when you're traveling and don't have access to the internet or wifi to be able to upload relevant documentation in a timely manner.

What recommendations would you give to someone considering this product?

Great app! Although, I would not recommend the mobile version.

Pros

  • Trustworthy
  • Altruistic
  • Appreciates Incumbent Status
  • Helps Innovate

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