What is ESP CSR?
ESP is on a mission to make a positive impact for the planet by supporting organisations to embed sustainability into their performance. We help our customers to measure, monitor, report and reduce carbon emissions and utility expenditure with AI-powered, audit-ready carbon accounting and utility management software & services. CSR is our corporate carbon management solution, combining cutting-edge software supported by a world-class team of sustainability experts. Accurate, flexible, and auditable - CSR addresses the sustainability data needs of teams managing facilities with complex operational emission profiles and exacting reporting expectations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
96 Plan to Renew
69 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ESP CSR?
Pros
- Respectful
- Fair
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audit Trail
Central Data Repository
Role-Based Access
Reviews and Approvals
Version Control
Knowledge Base for Processes
Real Time Capabilities
Intelligent Alerts and Notifications
Full Scope 3
Automatic Data Collection
Automatic KPI Calculations, Conversions and Updates
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Business Value Created
Ease of Implementation
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
ESP CSR Reviews
Matiu P.
- Role: Public Sector
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Apr 2023
Great easy to use product
Likeliness to Recommend
What differentiates ESP CSR from other similar products?
Great product, with good capabilites for energy sector.
What is your favorite aspect of this product?
In-built assurance and alerts.
What do you dislike most about this product?
Nature of inputs means it is hard to get realtime dashboards and some challenges with APIs between ESP and Transpower IT systems.
What recommendations would you give to someone considering this product?
Go for it, great product to use.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Baptiste N.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
Too complex: Designed for developers, not users.
Likeliness to Recommend
What differentiates ESP CSR from other similar products?
Apparently better, never try other products.
What is your favorite aspect of this product?
Monthly, by Business Unit/Office carbon accounting.
What do you dislike most about this product?
Not at all user-friendly, terrible learning curve and Help section.
What recommendations would you give to someone considering this product?
Use ESP only if you have fully dedicated carbon accountant, for very large organisations only.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Less Productive
- Slower Product Innovation
Rob G.
- Role: Finance
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Simple and effective tool
Likeliness to Recommend
What differentiates ESP CSR from other similar products?
Logical system to use.
What is your favorite aspect of this product?
Customisation and the audit trail
What do you dislike most about this product?
Emission factor management
What recommendations would you give to someone considering this product?
Understand your business and how you want to report before trying to build a system
Pros
- Trustworthy
- Respectful
- Fair
- Acts with Integrity