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Emplifi Social Marketing Cloud Logo
Emplifi Social Marketing Cloud Logo
Emplifi

Emplifi Social Marketing Cloud

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Emplifi Social Marketing Cloud
8.1 /10

What is Emplifi Social Marketing Cloud?

From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale. Deliver authentic content at scale and boost engagement across your social media channels with best-in-class social media management tools and AI-powered capabilities.

Company Details


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Awards & Recognition

Emplifi Social Marketing Cloud won the following awards in the Social Media Management - Enterprise category

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Emplifi Social Marketing Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Emplifi Social Marketing Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

Up 1
Since last award

82 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
91%
Conflict Resolution:
94%
Strategy & Innovation:
94%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emplifi Social Marketing Cloud?

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0% Negative
2% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Dashboards and Visualization

89

Social Media Channel Integration Outbound

88

Social Media Channel Integration Inbound

88

Social Response Management

88

Campaign Execution

87

Social Post Archival

87

Trend Analysis

86

Social Moderation and Workflow Management

86

Social Asset Management

85

Sentiment Analysis

82

Contextual Analysis

81

Vendor Capability Ratings

Average 85

Breadth of Features

89

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

87

Quality of Features

87

Ease of Data Integration

85

Vendor Support

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Ease of Customization

82

Availability and Quality of Training

82

Emplifi Social Marketing Cloud Reviews

Ivan B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Emplifi Social Marketing Cloud from other similar products?

Offers support with innovative tools to generate buyer persona, to create a better image of who our marketing prospects are, organize interests, affinities and motivations in a single PDF document.

What is your favorite aspect of this product?

Another novel tool in the influencer search engine offering which tags it uses, its mentions and its main interactions.

What do you dislike most about this product?

nothing is a complementary tool for planning in social media marketing

What recommendations would you give to someone considering this product?

Check the reports and studies of socialbakers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kenil V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Socialbakers : Change Your Way to Use Social Media

Likeliness to Recommend

9 /10

What differentiates Emplifi Social Marketing Cloud from other similar products?

According to me the following features differentiates the Socialbakers from other products that are: - Awesome tagging feature. - Easy scheduling and easy to use other features in dashboard.

What is your favorite aspect of this product?

The below features that completely won my mind are: - They provide very quick solution for on channel performance. - Awesome seamless scheduling feature. - Great report and statistics status.

What do you dislike most about this product?

The following feature that should be improve by Socialbakers are: - Their customer service. - Instagram video publishing feature. - LinkedIn publishing.

What recommendations would you give to someone considering this product?

Overall I want to conclude that Socialbakers is the great seamless tool for our social media platform managing works. It helps a lot to handle our social media platform easily by scheduling. Their reporting are awesome and easy to read and we can easily understand statistics data. I recommend to use this for your business without any worry or excuse.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

videlis w.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Supportive Analytical Software

Likeliness to Recommend

10 /10

What differentiates Emplifi Social Marketing Cloud from other similar products?

Socialbakers is a competitive social media analytics, a software which allows us to grasp the perception that individuals and even customers have towards our products and services. Furthermore, Socialbakers has all the advanced analytical features, which obtain any changes in the social media platforms. It Furthermore works closes with many social sites.

What is your favorite aspect of this product?

The integration of Socialbakers with many social sites is something which I value most from this program. Furthermore, the effectiveness and proficiency in the way the product do business makes us have the most accurate and resourceful results. The time it takes to conduct a swift analysis is manageable and little.

What do you dislike most about this product?

Some features may possibly be perfected for Socialbakers and themes and colors more so the background once. Again, the program should be made to work possibly easier and fluently in smart phones, since not all people who may be in access of their PCs.

What recommendations would you give to someone considering this product?

Always learn the nature of the market, and this is possible through understanding what exactly the clients want. Eventually, there are several employed methods, but the most effective way is to install Socialbakers, which costs little cash and it's demands are manageable.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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