What is Emplifi Social Marketing Cloud?
From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Emplifi Social Marketing Cloud?
Pros
- Performance Enhancing
- Effective Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Social Response Management
Trend Analysis
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Asset Management
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Emplifi Social Marketing Cloud Reviews
Sarahi R.
- Role: Sales Marketing
- Industry: Media
- Involvement: Initial Implementation
Submitted Nov 2024
Easy to use, the best experience
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
Easy to use, you can respond and see all the analytics by the mobile phone
What is your favorite aspect of this product?
the easy to use
What do you dislike most about this product?
The app in the phone sometimes have mistakes
What recommendations would you give to someone considering this product?
Prove it, you won´t regret it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Taylor M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
Robust product with impactful features
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
Emplifi gives your digital marketing team full control of your social media marketing program. With their completely customizable dashboards, marketers have access to their full analytics without having to go to multiple data sources. I would highly recommend Emplifi to any business looking to empower their social media marketing teams.
What is your favorite aspect of this product?
The customizable dashboards make reporting incredibly easy and effective.
What do you dislike most about this product?
The influencer tool comes with an additional cost.
What recommendations would you give to someone considering this product?
Ensure your social media programs are robust enough to justify the high cost. If you aren't managing multiple brands or your social team lacks resources, Emplifi might be too robust of a tool for you. But if you are ready to invest in your social program and want to measure the results effectively, Emplifi is a phenomenal tool.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Natasha J.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jul 2023
It the best Social media management app.
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
Emplifi Social Marketing Cloud is different from other products because it allows brands to relate, communicate, build and adapt to the dynamic world of social media so they can amplify memorable experiences across their entire social presence.
What is your favorite aspect of this product?
My favorite aspect about Emplifi Social Marketing Cloud is that it unifies all the tools to a global enterprise needs to succeed on social media.
What do you dislike most about this product?
Emplifi Social Marketing Cloud has no dislikeable features.
What recommendations would you give to someone considering this product?
My recommendations concerning Emplifi Social Marketing Cloud would be that it changes and maintains how people behave.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Client Friendly Policies
