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Emburse

Emburse

Composite Score
8.7 /10
CX Score
8.7 /10
Category
Emburse
8.7 /10

What is Emburse?

Emburse makes expense management effortless by automating the work that slows finance teams down. Employees can snap a receipt on their phone, and the platform instantly categorizes and codes it—no more manual entry. Built-in policy checks catch off-policy expenses before they ever reach an approver, while unified travel, expense, and invoice workflows eliminate messy handoffs. Finance teams get real-time visibility into spend as it happens, not after the month closes, and seamless integrations connect with existing accounting systems—no painful re-platforming required.

Company Details


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Emburse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse?

4% Negative
7% Neutral
89% Positive

Pros

  • Respectful
  • Trustworthy
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Single Sign-On (SSO)

86

Desktop Browser Support

85

Expense Itemization

85

Expense Detail Tracking

83

Approval Workflow

83

Receipt Image Submission

82

Mobile App or Mobile Browser Support

79

Vendor Capability Ratings

Average 80

Business Value Created

82

Ease of Implementation

82

Breadth of Features

81

Ease of Data Integration

80

Ease of IT Administration

80

Quality of Features

80

Usability and Intuitiveness

80

Vendor Support

79

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Emburse Reviews

Abigael M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Expense management at its best

Likeliness to Recommend

10 /10

What differentiates Emburse from other similar products?

Compared to other similar products, with Certify you have to pay per feature.

What is your favorite aspect of this product?

I love the way Certify keeps receipts organized in that retrieval becomes easy. Additionally, expense reporting is way easier when using Certify .

What do you dislike most about this product?

I am not pleased with how customer service is slow to respond to client concerns.

What recommendations would you give to someone considering this product?

I recommend Certify to any business minded individual that would like to keep track of their receipts and expenses without using much effort

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Elizabeth C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2021

Time saver expense tracking app

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

Abacus has an app in the iPhone and Google store that allows the user to enter receipts on the spot. No more losing those small pieces of paper

What is your favorite aspect of this product?

Abacus emails you when an expense has been approved.

What do you dislike most about this product?

A check box allowing expenses from the same place and the same price would be great to avoid double entries

What recommendations would you give to someone considering this product?

Well suited when your sales team is remote. Our team travels a lot for sales calls, conferences, and in-person training and this App keeps a list so you can review staff expenses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gloria H.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Easier, faster.

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

Abacus simplifies the management processes so that I can focus on other financial matters that require my full attention. It is an excellent tool that saves me time, is reliable and gives me fast and reliable results. Abacus allows me to have more control over expenses and reimbursements.

What is your favorite aspect of this product?

It analyzes expenses for me, it is a modern and efficient accounting tool. I can upload receipts from my cell phone since it has a very good and fluid mobile application. Just drag and drop. Easy to configure.

What do you dislike most about this product?

The service so far has been good, I use it regularly, however the critical and complex work is done by me while Abacus gives me a hand with the rest. In conclusion, I have no complaints.

What recommendations would you give to someone considering this product?

If you are considering using this product, I hope my review will help you make the right choice. I have had a good experience and will continue to use Abacus.

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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