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Emburse

Emburse

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Emburse
8.3 /10

What is Emburse?

Emburse makes expense management effortless by automating the work that slows finance teams down. Employees can snap a receipt on their phone, and the platform instantly categorizes and codes it—no more manual entry. Built-in policy checks catch off-policy expenses before they ever reach an approver, while unified travel, expense, and invoice workflows eliminate messy handoffs. Finance teams get real-time visibility into spend as it happens, not after the month closes, and seamless integrations connect with existing accounting systems—no painful re-platforming required.

Company Details


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Emburse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Single Sign-On (SSO)

85

Expense Detail Tracking

85

Receipt Image Submission

83

Approval Workflow

83

Expense Itemization

83

Desktop Browser Support

83

Mobile App or Mobile Browser Support

78

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Breadth of Features

81

Quality of Features

81

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Vendor Support

78

Availability and Quality of Training

78

Ease of IT Administration

78

Ease of Customization

76

Emburse Reviews

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great once set up!

Likeliness to Recommend

8 /10

What differentiates Emburse from other similar products?

Chrome River is very user friendly and it is great that you can submit expenses on the go.

What is your favorite aspect of this product?

My favorite aspect is that it is very easy to use and that you can integrate your credit card with the product

What do you dislike most about this product?

At first it was hard to use but it gets some getting used to. It can also be laggy sometimes but they continue to update the program.

What recommendations would you give to someone considering this product?

There is little that I dislike and your company should give Chrome River a shot since it is easy to use once you get the hang of things.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Zhang T.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2021

Making expenses easy and error-free

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

Submitting an expense and reviewing it is simple. File upload is smooth too. I like that the autocompletes are in the right places

What is your favorite aspect of this product?

I really love how it also displays the status of your reimbursements and how quickly they are processed.

What do you dislike most about this product?

Would perhaps like a holding queue for receipts so I don’t have to keep them to take pics later

What recommendations would you give to someone considering this product?

If you are looking for an expense software that is extremely user friendly and great as a mobile experience, I highly recommend trying Emburse Abacus

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Abigael M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Expense management at its best

Likeliness to Recommend

10 /10

What differentiates Emburse from other similar products?

Compared to other similar products, with Certify you have to pay per feature.

What is your favorite aspect of this product?

I love the way Certify keeps receipts organized in that retrieval becomes easy. Additionally, expense reporting is way easier when using Certify .

What do you dislike most about this product?

I am not pleased with how customer service is slow to respond to client concerns.

What recommendations would you give to someone considering this product?

I recommend Certify to any business minded individual that would like to keep track of their receipts and expenses without using much effort

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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