This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Elastic Observability Logo
Elastic Observability Logo
Elastic

Elastic Observability

Composite Score
7.5 /10
CX Score
7.7 /10
Category
Elastic Observability
7.5 /10

What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
84%
Conflict Resolution:
97%
Strategy & Innovation:
80%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
17% Neutral
83% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Transaction Request Performance

90

Real User Monitoring

81

Application Logging

80

Error Reporting

75

Application Request Tracing

75

Vendor Capability Ratings

Average 77

Ease of Implementation

83

Ease of Customization

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of Data Integration

79

Breadth of Features

79

Business Value Created

79

Ease of IT Administration

75

Vendor Support

71

Product Strategy and Rate of Improvement

67

Availability and Quality of Training

63

Elastic Observability Reviews

Vishal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Awesome product!

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

Elastic Observability stands out with its seamless integration across logs, metrics, and APM data, real-time search capabilities, and scalability powered by Elasticsearch.

What is your favorite aspect of this product?

The powerful search and analytics capabilities of Elasticsearch, enabling fast, real-time insights across diverse observability data, are a standout feature.

What do you dislike most about this product?

The high resource requirements and potential costs for scaling Elastic Observability can be a drawback for smaller teams or organizations.

What recommendations would you give to someone considering this product?

Ensure your team is familiar with Elasticsearch basics, plan for resource scaling, and leverage Elastic’s extensive documentation and support for smoother implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bikash s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

Powerful Search & Observability tool

Likeliness to Recommend

9 /10

What differentiates Elastic Observability from other similar products?

Elastic Observability is awesome because it’s an all-in-one tool for keeping an eye on your system—logs, metrics, and app performance in one spot. It uses Elasticsearch to crunch tons of data fast, so you get real-time updates. It’s really flexible, with lots of integrations for stuff like Kubernetes, AWS, or even your own apps, letting you customize it your way. Plus, it’s got plenty of tailored features to make monitoring easier.

What is your favorite aspect of this product?

My favorite thing about Elastic Observability is how it brings everything together in one place—logs, metrics, and app performance. It’s like having a single dashboard that gives you a clear, real-time view of your entire system, which makes spotting and fixing issues so much easier.

What do you dislike most about this product?

Elasticsearch can be tough to manage because it’s so complex. Setting up shards, replicas, and JVM settings is very complex, especially with big data. There aren’t enough clear guides, so you end up figuring it out through trial and error. Plus, it eats up CPU and memory, which can get expensive fast if you’re not careful.

What recommendations would you give to someone considering this product?

1. Monitor Resource Usage: Elasticsearch can be a resource hog, spiking CPU and memory. Set up monitoring early and optimize your cluster to keep costs in check, especially if you’re self-hosting. 2. Invest in Training: Get your team trained on Elasticsearch basics and performance tuning. It’ll save you headaches when scaling or troubleshooting.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Fair

Victor A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

It's a great software

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

Ease to Use Good analytics

What is your favorite aspect of this product?

Architecture and ease to Use

What do you dislike most about this product?

No real time network monitoring

What recommendations would you give to someone considering this product?

It's a good visual analytics software

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity