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Egnyte

Egnyte

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Egnyte
8.5 /10

What is Egnyte?

Egnyte delivers Enterprise File Services that uniquely anticipate the needs of users and IT departments, so they can easily, securely and intelligently access and share files, on premises and in the cloud. Egnyte provides unparalleled flexibility, unified visibility and centralized control over file services to optimize collaboration with people both inside and outside the organization.

Company Details


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Awards & Recognition

Egnyte won the following awards in the Content Collaboration category

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Egnyte Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egnyte.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egnyte?

0% Negative
2% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 89

Large File Optimization

93

Team Collaboration

92

Real-Time Synchronization

92

Access Control and Rights Management

90

Cognitive Content Services

90

Task Management and Workflow

90

Enterprise Grade Security Controls

90

Electronic Signatures

90

Data Loss Prevention

90

Audit Trail

88

Mobility Support

87

Vendor Capability Ratings

Average 90

Business Value Created

94

Quality of Features

94

Ease of Data Integration

93

Ease of Implementation

92

Product Strategy and Rate of Improvement

92

Usability and Intuitiveness

91

Breadth of Features

89

Ease of Customization

89

Availability and Quality of Training

86

Vendor Support

86

Ease of IT Administration

85

Egnyte Reviews

Laura M. B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Cloud storage solution for files and collaboration

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

All of our files were previously kept on our desktop PCs until we discovered Egnyte, now we can collaborate from anywhere, and since we all work from laptops, we can keep all our data in one place without having to transmit paper copies of things like we used to. We use it every day at work for all of our client projects as it's perfect for storing massive files in the cloud and viewing them from anywhere, we use this technology to send large files in real time, set up project delivery trackers to receive real-time updates from field offices and monitor and provide live feedback to them.

What is your favorite aspect of this product?

This tool is great for businesses that need to regularly check files, papers, and photographs. It synchronizes with your PC and provides cloud storage. It also works well since it is simple to share with those who do not use Egnyte. We may access any file from anyplace thanks to its mobile application. File migration to Egnyte is a straightforward procedure that has transformed the way we interact. Even when the epidemic slammed us all, this program enabled my business to make deliveries on schedule. This is a low-cost program for managing, storing, sharing, and backing up your data.

What do you dislike most about this product?

Uploading huge and heavy files to Egnyte takes a long time, even if they are simple to update and download once published. When uploading files, the application periodically crashes, requiring me to re-upload the file. When many users work on the same file in edit mode inside a project, we frequently discover that various versions of edited files are created until we depart the file and return later, i also dislike Word's online interface because documents created in desktop Word occasionally scroll and have incorrect formatting when viewed in Word's online edition, in comparison to other sites we've tried.

What recommendations would you give to someone considering this product?

Highly recommended platform for project management teams managing remote projects. The application offers a straightforward solution for protecting, storing, and sharing an organization's information. It was simple to set up, with clear instructions that could be sent to the entire team and a simple launch method. It has completely transformed the way we cooperate and enabled us to work remotely.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Clovis G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great platform for collaboration and cloud storage

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

This solution addresses the issue of retrieving sensitive financial information from consumers. You can upload files directly to the folders created by Egnyte. It saves me a lot of time and when files are posted to Egnyte I don't have to download them and save them from email. There are many reports in Excel and PDF formats stored in Egnyte Drive. These folders are accessible from all offices, making it easy to distribute documents without having to send large files. Egnyte has also become an important internal tool for quickly exchanging files.

What is your favorite aspect of this product?

I enjoy how Egnyte added a new functionality that lets you include the document title in the URL. It greatly simplifies the process of locating files once a link has expired. It is very simple to upload open files to the Egnyte website by dragging and dropping them. I particularly like the ability of streaming many links at once in a logical order. I also like that I can share certain file folders with clients. I like the fact that I can access it via the web, the Android app, and the excellent integration with Windows 10. Another useful feature is that when we scan from our Xerox copier, the image is saved to the Egnyte storage.

What do you dislike most about this product?

My biggest issue is saving the Access database to the Engyte folder. Access reports that the database is damaged around once a week. My database is on OneDrive, while everything else is on Egnyte. You may have difficulty releasing the file so that the customer may upload the document. I'd want to be able to specify how long the connections remain active. I'm not sure if that's a feature, but it's been disabled in my workplace. If it doesn't exist, it would be fantastic to see if a link is valid for seven, thirty, or more days. We occasionally provide a pre-read to a customer more than a week ahead of time and must respond to specific requests

What recommendations would you give to someone considering this product?

Egnyte is an excellent file sharing program, especially if you operate with numerous clients and technologies, such as Windows and Mac. Organizing by folders makes working with yourself and coworkers much easier. External access to individual users files/folders is totally up to them and Egnyte may be set as needed for files that are not shared within the firm. If you can't find a solution to a specific problem, contact Egnyte. They are quite beneficial and there are other comparable articles on the internet where individuals contribute solutions to specific problems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jeff C.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect for sharing files.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

Everyone in our office has access to our files, and it is very simple to exchange documents with others outside of our office; it has helped me preserve a clean system. I can't image traveling for business without Egnyte. I always have everything I need, and I don't have to worry about not transferring something on my desktop before speaking with the customer. I wanted a cloud solution that provided LAN performance, and Egnyte was the answer.

What is your favorite aspect of this product?

It's very simple to navigate and locate what I need when I need it. It is a highly dependable and speedy system. They can provide on-premises storage that replicates to the cloud for off-site sharing and collaboration, they also provide different connecting options with third-party organizations like as Docusign, Teams, Trello, and others. I enjoy the WebEdit tool because it opens your file from within Egnyte, opens it on your desktop, and instantly saves it to Egnyte. Working remotely is a breeze with Egnyte since files are always at your fingertips, just as if they were kept on your desktop.

What do you dislike most about this product?

Sometimes I need to save my documents with certain names and it won't let you save them with special characters. Some management policies and settings are not applicable at the group level. There are a few more parameters that need to be adjusted. There used to be a desktop sync option that synced data directly from your desktop to Egnyte. It's a shame they don't have it anymore because you could work directly from your desktop in your Egnyte folder and everything would sync.

What recommendations would you give to someone considering this product?

Egnyte is the way to go if you want a system that is simple to use, dependable, and speedy. It is a reliable and necessary tool for ensuring efficient collaboration both in the workplace and remotely. You can always access your files regardless of where you are or whether you have your computer with you. You can always log in and acquire what you need as long as you have internet connection and a computer, make sure you acquire any training programs as well.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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