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Egnyte

Egnyte

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Egnyte
8.5 /10

What is Egnyte?

Egnyte delivers Enterprise File Services that uniquely anticipate the needs of users and IT departments, so they can easily, securely and intelligently access and share files, on premises and in the cloud. Egnyte provides unparalleled flexibility, unified visibility and centralized control over file services to optimize collaboration with people both inside and outside the organization.

Company Details


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Awards & Recognition

Egnyte won the following awards in the Content Collaboration category

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Egnyte Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egnyte.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egnyte?

0% Negative
2% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 89

Large File Optimization

93

Team Collaboration

92

Real-Time Synchronization

92

Access Control and Rights Management

90

Cognitive Content Services

90

Task Management and Workflow

90

Enterprise Grade Security Controls

90

Electronic Signatures

90

Data Loss Prevention

90

Audit Trail

88

Mobility Support

87

Vendor Capability Ratings

Average 90

Business Value Created

94

Quality of Features

94

Ease of Data Integration

93

Ease of Implementation

92

Product Strategy and Rate of Improvement

92

Usability and Intuitiveness

91

Breadth of Features

89

Ease of Customization

89

Availability and Quality of Training

86

Vendor Support

86

Ease of IT Administration

85

Egnyte Reviews

Olga A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great experience, improves team collaboration.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

We are resolving email-based cooperation, security, and frequent file sharing. With the audit function, projects can be readily followed and modifications are consistently well-logged. We used to keep several copies of a specific file in order to satisfy internal and review requirements. We can manage fewer revisions of a single file with the aid of Egnyte. Thanks to Egnyte, we now have a better strategy for satisfying our review and storage needs.

What is your favorite aspect of this product?

Everything is seamlessly integrated across various file formats. A desktop alternative is also provided, making it simple to retrieve commonly used files in the cloud. The files are available but seldom take up much space on my local PC. The mobile side is also well-developed and offers a wide variety of functions. Sending documents through email to my coworkers is likewise simple. I appreciate how simple it is to use and how fast it was adopted by our business. The process of moving our data to Egnyte was straightforward, and it has significantly altered how we interact.

What do you dislike most about this product?

Little exists to be disliked, almost usually, it functions as intended. Although downloading Web Edit adds to the bother, the advantages exceed it. The amount of time it takes Egnyte to launch Web Modify and edit the document varies depending on the file size.

What recommendations would you give to someone considering this product?

It is a highly recommended tool since it has all the capabilities you need to safely exchange projects with clients. I advise setting up Egnyte on each work device and using several logins. When Egnyte is not used everywhere, tremendous collaborative potential are lost. Additionally, you may view documents without special software. Both those in the office and people on the move can participate in the project discussion. Additionally, Egnyte supports Touch ID on iOS and a passcode on all mobile operating systems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jack I.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Impressive collaboration and storage features

Likeliness to Recommend

10 /10

What differentiates Egnyte from other similar products?

The user interface is one of the best I have seen. Various collaboration, integration, and management tools can be accessed via the menu on the top right of the screen

What is your favorite aspect of this product?

User access controls stand out as excellent. With these I assign individual file, folder, or folder group permissions, add security tags and ensure only people with permission to access a certain tag can see sensitive files

What do you dislike most about this product?

Although it's not great for individuals, it's user access, collaboration and other team management features really do deliver outstanding service for businesses

What recommendations would you give to someone considering this product?

At the end of the day, I highly recommend considering Egnyte if you are looking for an advanced cloud-storage platform that come with excellent file-sharing and collaboration tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Geoffrey M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great enterprise cloud storage solution.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

This solution addresses the issue of getting sensitive financial information from consumers, they may immediately upload files to a folder I created in Egnyte. It saves me a lot of time because I don't have to download and save files from emails if they're uploaded to Egnyte. Additionally, we provide a collaborative environment for teams, allowing our users to share files with external connections. Our users have been more productive as a result of the tools we give.

What is your favorite aspect of this product?

Egnyte makes remote work more efficient. I also appreciate having the option of sharing individual file folders with customers or clients. The platform was quite simple to set up. I've loved collaborating with the Egnyte team to migrate approximately 55TB of data from all of our local servers to Egnyte. To assist with sites with sluggish internet connections, we had to set up a handful of Egnyte Sync servers. They also collaborated with us on a program for a large audience training. Go above and above to follow up on concerns.

What do you dislike most about this product?

We've been using Egnyte for almost two years and there isn't anything we don't enjoy about it. Every now and then, I have difficulties sharing a file so that a customer may add papers to it. It's most likely something I'm doing incorrectly, but I'm not sure. When this happens, I haven't discovered a method to send the client a fresh link, albeit it usually works perfectly.

What recommendations would you give to someone considering this product?

I wholeheartedly endorse Egnyte as a secure cloud platform for file organization and sharing within a company, as well as file sharing and/or uploading from outside the firm. It may be configured as needed for files that are not shared within the firm, and external access for individual users' files/folders is totally up to them.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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