Egnyte Customer Reviews 2024

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Egnyte

Composite Score

8.5 /10

CX Score

8.9 /10

32 Reviews Write a Review

What is Egnyte?

Egnyte delivers Enterprise File Services that uniquely anticipate the needs of users and IT departments, so they can easily, securely and intelligently access and share files, on premises and in the cloud. Egnyte provides unparalleled flexibility, unified visibility and centralized control over file services to optimize collaboration with people both inside and outside the organization.

Company Details

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Awards & Recognition

Egnyte won the following awards in the Content Collaboration category

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6 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

9 Top Rated Capabilities

3 Top Rated Features

2022

Egnyte Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egnyte.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egnyte?

0% Negative

2% Neutral

98% Positive

Pros

Trustworthy
Efficient Service
Appreciates Incumbent Status
Helps Innovate

Feature Ratings

Average 89

Large File Optimization

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Cognitive Content Services

Task Management and Workflow

Enterprise Grade Security Controls

Electronic Signatures

Data Loss Prevention

Audit Trail

Mobility Support

Vendor Capability Ratings

Average 90

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Egnyte Reviews

Rohit K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Secure and Flexible Cloud Solution

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

Egnyte has major advantages like hybrid cloud storage, combining cloud and offline storage, enterprise-level security, and compliance with data governance protocols. Due to its access of integration with other common used tools, it is proved to be a solution for secure collaboration.

What is your favorite aspect of this product?

The most appealing feature of Egnyte is its hybrid cloud solution, where the on-premises storage can be combined with various levels of cloud capabilities; thus it will be excellent for business with serious security or compliance requirements.

What do you dislike most about this product?

I least appreciated from Egnyte is that some of its features especially some of the third partly software interfaces together with customization of the program can be somehow tricky to implement and may need some trials by the professional before being implemented. This often proves to be a challenge especially for the small teams or organization that may not afford to hire IT professional.

What recommendations would you give to someone considering this product?

When considering Egnyte, make sure its hybrid cloud model aligns with your security and compliance needs. Review its products to ensure they suit your requirements, set a budget for training or any support you need, and consider possible issues during installation. Overall its good product, you can go for it without any hesitation.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Nripendra P.

Role: Information Technology
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Best cloud based platform in the market

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

Features of hybrid cloud architecture Easily collaboration capability Integration with third party

What is your favorite aspect of this product?

Cloud bsed platform Easy to share Data protection

What do you dislike most about this product?

customer support Should be AI enable features Should be more help section

What recommendations would you give to someone considering this product?

Go for it because best cloud based shareable platform in the market

Pros

Helps Innovate
Inspires Innovation
Caring
Respectful

Rohit K.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Robust File Management Tool

Likeliness to Recommend

10 /10

What differentiates Egnyte from other similar products?

This tool allows to keep your data on cloud as well as on local drive that help us to manage the data and easy for collaboration. This tool is highly scalable which allow us flexible collaboration that helps to choose between cloud, on-premises or hybrid environment. Its user interface make it usable for both technical and non-technical.

What is your favorite aspect of this product?

My favorite aspect of Egnyte is its hybrid cloud architecture. This features allows me to keep sensitive data in-house while also using the cloud storage. It is the best solution since data protection and management does not have to sacrifice the benefit of cloud collaboration.

What do you dislike most about this product?

I dislike most about Egnyte is that there are some features such as integrations and customization options, sometimes can be a little complex to initially setup and may even require additional technical experience and support. Its technical support requires improvement.

What recommendations would you give to someone considering this product?

This is the best tool for file sharing and collaboration. If anyone needs hybrid cloud solution for data security and compliance then got for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Egnyte

What is Egnyte?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Egnyte Ratings

88 Likeliness to Recommend

2 Since last award

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Egnyte?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Large File Optimization Contains optimizations for transfers of large files.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Task Management and Workflow Supports triggers and events for process automation.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Egnyte Reviews

Rohit K.

Secure and Flexible Cloud Solution

Likeliness to Recommend

Pros

Nripendra P.

Best cloud based platform in the market

Likeliness to Recommend

Pros

Rohit K.

Robust File Management Tool

Likeliness to Recommend

Pros

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2
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Feature Ratings

Large File Optimization

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Cognitive Content Services

Task Management and Workflow

Enterprise Grade Security Controls

Electronic Signatures

Data Loss Prevention

Audit Trail

Mobility Support

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Ease of IT Administration