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What is Egencia?
Egencia is modern corporate travel management for the fast-changing travel landscape. Egencia is an up-to-the-date travel information you need at your fingertips to make travel management simpler — whether you’re booking, modifying a trip or approving employee travel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Egencia?
Pros
- Generous Negotitation
- Caring
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Travel and Accommodation Booking
Notifications/Alerts/Updates
Bank/Credit Card Integration
Self-Service
Itinerary Management
Expense Management
Mobile
Policy Configuration/Implementation
Sustainability Reports
Rate Tracking
Risk Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Vendor Support
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Egencia Reviews
Rateb J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2024
The Egencia Advantage in Corporate Travel
Likeliness to Recommend
What differentiates Egencia from other similar products?
After making the switch to Egencia, planning a team-building retreat became so effortless
What is your favorite aspect of this product?
The personalized travel recommendations based on individual preferences and company policies. A team member with specific dietary requirements and hotel preferences had a stress-free business trip thanks to Egencia's tailored suggestions.
What do you dislike most about this product?
It can be a bit overwhelming for casual users.
What recommendations would you give to someone considering this product?
Egencia is a strong choice if your company values personalized travel experiences within a structured corporate travel management system
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Caring
Ekbal M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sara B.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2023
Easy to use, reliable daily tool.
Likeliness to Recommend
What differentiates Egencia from other similar products?
Userfriendly-ness and low cost.
What is your favorite aspect of this product?
The intuitiveness of the tool and ease of use.
What do you dislike most about this product?
When something goes wrong - when a flight is not available for booking. Lack of lowcost airlines.
What recommendations would you give to someone considering this product?
Request a demo, you'll be convinced by the end of it.
Pros
- Respectful
- Includes Product Enhancements
- Friendly Negotiation
- Helps Innovate