What is eG Enterprise?
eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eG Enterprise?
Pros
- Friendly Negotiation
- Trustworthy
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real User Monitoring
Cloud/On-Prem/Hybrid Deployment
Server Monitoring
Application Metric Reporting
Synthetic Monitoring (RUM)
Error Reporting
Scalability
Enterprise Cloud Platform Support
Code Performance Monitoring
Application Discovery
Transaction Request Performance
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Vendor Support
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
eG Enterprise Reviews
Rudolf D.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Amazing Product , Very Easy to use
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
Unlike other similar products, eG Enterprise goes beyond mere monitoring, offering a holistic approach that encompasses end-to-end visibility across applications, servers, network, and user experience.
What is your favorite aspect of this product?
eG Enterprise excels in rapidly identifying the root causes of performance issues, allowing IT teams to resolve problems efficiently and minimize downtime.
What do you dislike most about this product?
Some users may find that the initial setup and configuration of eG Enterprise could be intricate, particularly for complex environments.
What recommendations would you give to someone considering this product?
Have a thorough understanding of your IT environment, including applications, servers, and network components. This knowledge will facilitate a smoother implementation and configuration process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jack H.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2023
Best tool to monitor applications efficiently
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
This product is an all-in-one analytics platform for complicated IT ecosystems. It enables automatic IT infrastructure monitoring, detects network disturbances, and gives thorough reporting to help locate application slowdowns, serious system failures, and other issues. It extensively tracks the performance and health of the entire IT framework using both agentless and agent-based methodologies. It speeds up problem resolution by simplifying the process of debugging performance issues.
What is your favorite aspect of this product?
The eG solution gives me a lot of visibility while also presenting data in a really useful way. I currently run the product for several of our clients, and I can work on more essential requirements knowing that the IT infrastructure is in good working order. It excels in identifying root issues and quickly correcting them, hence improving the overall customer experience. The system offers unparalleled visibility, encompassing not only application performance but also user experience, supporting infrastructure, and business processes.
What do you dislike most about this product?
The product may appear expensive at first, but when its wide capabilities and scalability are considered, its value becomes clear. It enables seamless visibility extension, reducing the need for various additional products to be integrated. The difficulty with eG is justifying the first expenditure.
What recommendations would you give to someone considering this product?
eG Enterprise provides extensive monitoring capabilities; it monitors servers, apps, networks, and, in general, the complete infrastructure. It is a comprehensive and adaptable monitoring solution with extensive app diagnostic features. It detects app slowdowns and pinpoints the source of the downtrend. The instrument is costly, but it offers good value for money.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason D.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Excellent monitoring and diagnosis product
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
Ease of use and wide range of capabilities. I've used eG Enterprise earlier and recommended to my organization. I found the latest version very easy to deploy - lots of automation. Auto-discovery has improved and they can literally monitor anything you need to keep track off. The visualization is also intuitive and easy to use. I'd recommend this solution for anyone looking for end-to-end monitoring tools that cover both application and infrastructure stacks. Their support is great - you don't just get to talk to level 1 support, i've had access to engineers who can provide hands on assistance when needed.
What is your favorite aspect of this product?
The topology view that gives a quick overview of the entire infrastructure is great. I also like their stack model view that makes it simple to determine where are the problems - which layer, and who to call.
What do you dislike most about this product?
Integration can be improved. Need to get assistance from their engineers.
What recommendations would you give to someone considering this product?
Definitely a product i'd recommend. Try their SaaS service - makes it easier to deploy and saves a lot of time as you don't have to try worry about maintaining and operating their management server.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity