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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Anthony F.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Effective application monitoring tool

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Dynatrace is the ideal platform to run performance tests, monitoring the terminals used by users and Helps to identify server connections, response times on network connections. This platform allows metrics to be collected and sent to a wider audience on a daily basis and at the same time how to get a true benchmark of all our applications are being performed across multiple vendors. It also provides oversight of almost the entire infrastructure of my company.

What is your favorite aspect of this product?

It is easy and fast to implement and has excellent support. Reduce the complexity in managing applications from different platforms. Facilitates performance analysis and troubleshooting in virtual data centers. It is effective in identifying performance defects in production and non-production environments. It has the ability to follow all user actions in all monitored infrastructure, and even in unmonitored systems.

What do you dislike most about this product?

Dynatrace is an excellent platform for monitoring the web applications that your company uses. However, the implementation costs must be evaluated.

What recommendations would you give to someone considering this product?

I recommend implementing Dynatrace because it provides the ability to monitor application performance and rapid correction of potential failures, allowing teams to maintain uptime and ensure the performance of the entire system.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

James Michael W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Optimize application performance

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Dynatrace is a tool that offers efficient application performance monitoring and analysis. It enables you to quickly identify bugs and performance issues in both production and performance test environments. It also makes it easy to get performance metrics to compare before and after any change release. It is ideal for environments with the use of standard platforms and cloud providers that are standard throughout the industry. Cross-platform ecosystems can make deploying and combining data a bit complex.

What is your favorite aspect of this product?

Its user interface makes it easy to navigate and use its functions. It is a very light component and very easy to install on servers. You can configure your design and integration options to create custom monitoring alerts for your application performance. It is very efficient in showing the flow of data, from the endpoints through the endpoints directly to the database and various APIs. Provides a powerful one-stop monitoring program that allows analysis to scale even faster.

What do you dislike most about this product?

Dynatrace has a high learning curve for developing an extensible and customizable monitoring environment for web applications.

What recommendations would you give to someone considering this product?

I recommend that you use Dynatrace when you need to diagnose and resolve application performance problems that increase the productivity of your business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Julie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Very fantastic software for us

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

The best real-time monitoring system that I have experienced, it honestly offers good solutions, it is dynamic, with great options of use, it is a bit complex to use at first, but with time we get used to the many functions. It has better capabilities than other similar software. The inventory reports are monitored by Dynatrace and the changes are noticeable. The data you provide us has been very valuable to make a better decision.

What is your favorite aspect of this product?

I like that the monitoring is constant and that the Dynatrace functions are always on the lookout. The interface is advanced, it has good functions to generate detailed reports and generate good results with inventories, reduce our costs and accelerate our investment. We have our performance and the changes that may occur covered with the monitoring power of Dynatrace.

What do you dislike most about this product?

The only feature of Dynatrace that we struggled to overcome was its steep learning curve, as we had no trained staff and no contact with similar software. Dynatrace is not for beginners, but it is necessary for all companies.

What recommendations would you give to someone considering this product?

If you are thinking of using a monitoring software, you should go immediately to Dynatrace, it offers good prices and results that will let you know that your decision has been the right one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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