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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Jose M Ortega {.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

interesting solution monitoring for you apps

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

It is a good tool if our objective is to monitor and measure the performance of an application with an architecture based on microservices. It also offers a greater number of metrics that allow you to analyze if the application suffers a bottleneck at any specific point.

What is your favorite aspect of this product?

This solution allows you to optimize the actions necessary to obtain a global view of the status of your services, which facilitates the monitoring process in order to identify performance problems or bottlenecks in your applications. It also uses artificial intelligence for decision-making based on the historical data it collects.

What do you dislike most about this product?

The generation of alerts and notifications and the integration with third-party tools could be improved. Reporting could also be improved as it is somewhat limited.

What recommendations would you give to someone considering this product?

Dynatrace has the ability to identify performance problems at both the infrastructure and application levels and offers real solutions to complex problems in a simple way.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Rajesh S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use and understand

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace is a leader in this space, It's very easy to use and learn how to use it. There is sufficient documentation available if required. The monitoring did not cause any significant performance degradation or resource consumption on the servers.

What is your favorite aspect of this product?

It provides valuable insights into how applications is behaving in production, and can help proactively monitor and work towards resolving the issues before they happen.

What do you dislike most about this product?

None at this point, sometimes its slow but I guess it's ok for the amount of data it's crunching to generate the dashboards.

What recommendations would you give to someone considering this product?

If you don't have an APM please for your developer's sake get this one!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Peter S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2021

Best in monitoring and alerting

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

The ability to continously monitor the infrastructure health

What is your favorite aspect of this product?

Alerting on abnormal behavior of Applications.

What do you dislike most about this product?

The save/discard on the bottom of screens is very easy to miss when I configure something.

What recommendations would you give to someone considering this product?

Dynatrace is well suited in multi-cloud enterprises and hybrid platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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