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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Improve IT & Business outcomes easy with Dynatrace

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Fair
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

A leading provider you should review, AI driven/IO

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Amber R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Fantastic monitoring product

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

It is a great monitoring tool and it is easy to use, with many functions and ease of use, it helps us to analyze the above problems related to production, this tool is playing a very important role in the main business to track the exact growth of the business and know the continuous performance, it also provides monitoring of almost all the infrastructure of my company, it is also possible to record the user's sessions so that we can replay that session and check if something went wrong, the main difference with other APM tools is that DynaTrace has backtracking functions that I think no other tool provides.

What is your favorite aspect of this product?

I really like being able to track all user transactions and reproduce them for troubleshooting, it is a platform that allows fully automated monitoring with artificial intelligence that provides a better view through reports of each application, transaction and user, as well. provides an artificial intelligence engine to highlight where the problems are, I also like the one click ability to see dependent services and how they might be affected during an incident, I also like the dashboard customization features and how you can share dashboards with your leaders and managers to give them an overview of your infrastructure.

What do you dislike most about this product?

I do not like this software is the implementation of updates, in some cases they have caused failures and have required manual intervention, one of the important failures that have caused these updates is the temporary disconnection of the service.

What recommendations would you give to someone considering this product?

It is really good and it works very well, in terms of its operation it is quite reliable and it is very easy to use, I recommend this software 100% it really is very useful.

Pros

  • Performance Enhancing
  • Altruistic
  • Appreciates Incumbent Status
  • Helps Innovate

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