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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Mohammad A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

The best diagnostic tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

A monitoring and service diagnostic tool Dynatrace helped us a great deal to be proactive in monitoring and solving the issues. In the current state of affairs, Dynatrace is the primary driver of problem solving in the organization. A diagnostic tool and a number of useful features are discovered by using Dynatrace.

What is your favorite aspect of this product?

Dynatrace makes it simple to keep an eye on the company's network infrastructure. As soon as there is a problem with the infrastructure, you can put up an alert. End-to-end application services, logs, and Http errors can all be analyzed with this tool. It is easy to set up custom alerts. Graphs provide a visual representation of the current state of the hardware. Comparatively speaking, the Dashboards are the most popular feature of similar tools. They're quite versatile and easy to utilize. Also, the system integration mappings and the pure path view are amazing.

What do you dislike most about this product?

Nothing worth mention , it's a fantastic and groundbreaking product for any organization.

What recommendations would you give to someone considering this product?

I recommend it for its multiple benefits, as Dynatrace identifies and solves performance issues from the end user's perspective, thus allowing the organization to step in before things get out of hand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thiago L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to Start but need study to use better

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Monitoring the Experience

What is your favorite aspect of this product?

No necessary dev knowledge to start a first project.

What do you dislike most about this product?

The Trial already permit share with any client whats the advantages.

What recommendations would you give to someone considering this product?

Use the Trial to create multiples environments to understand many type of approaches and if possible use the SDK to retrieve more data from your Application.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zach J.

  • Role: Consultant
  • Industry: Agriculture
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

But it supports so many hosts and performs well

What is your favorite aspect of this product?

The auto detection

What do you dislike most about this product?

It doesn't train employees through the vendor

What recommendations would you give to someone considering this product?

I would highly recommend this product it has many features that are extremely useful

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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