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Dynamics 365 Commerce Logo
Dynamics 365 Commerce Logo
Microsoft Corporation

Dynamics 365 Commerce

Composite Score
7.7 /10
CX Score
8.2 /10
Category
Dynamics 365 Commerce
7.7 /10

What is Dynamics 365 Commerce?

Create exceptional shopping experiences. Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.

Company Details


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Dynamics 365 Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynamics 365 Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Commerce?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 80

Customer Relationship Management

85

Sales Transactions

84

Dashboard

83

Analytics and Reporting

83

E-Commerce Integration

81

Employee Mobile

80

Promotions Management

78

POS

78

Customer Loyalty Programs

78

Supplier Management

76

Inventory Management

75

Vendor Capability Ratings

Average 78

Ease of Data Integration

84

Breadth of Features

81

Ease of IT Administration

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of Customization

78

Ease of Implementation

77

Vendor Support

76

Quality of Features

76

Business Value Created

76

Dynamics 365 Commerce Reviews

Paul H.

  • Role: Public Sector
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

Easy and fun to use-practice with it

Likeliness to Recommend

8 /10

What differentiates Dynamics 365 Commerce from other similar products?

Ease of use at least for the applications that we as a department are allowed to use it

What is your favorite aspect of this product?

It works really well for the applicable are allowed to use it for at this point

What do you dislike most about this product?

Nothing at this point. The only limitations are probably the hardware we are using

What recommendations would you give to someone considering this product?

Do your research and really know the needs you have. Make sure the product you choose will do what you need. Do your homework

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Not quite sure

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Caring
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Great product for companies, affordable

Likeliness to Recommend

5 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features