Dynamics 365 Business Central

What differentiates Dynamics 365 Business Central from other similar products?

One of the major factors we implemented Business Central aka Navison in 2021 was less cost compared to other company ERP products. The ease of implementing the integration within Microsoft ecosystem specifically fulfilment functionality via outlook after order processing. There was a time when it was rated as best ERP for SMB due to it’s centralised data capability, however the evolution is somewhat limited

What is your favorite aspect of this product?

Ease of implementation even outside of Microsoft ecosystem. Easy integration capabilities to CRM platform like Salesforce through Jitterbit. Better security features, there are basically only 4 guys who handles administrative activities and they easily control all the activities and objects implementation for 50 people. Business central has to be my favourite ERP for Order to Cash Cycle process.

What do you dislike most about this product?

With passing years the negatives of using this ERP platform have increased within our organisation, specifically from Finance side. There are complaints about Data integrity which leads to wrong statement creation and finance people can’t read what exactly is the position of company. That is why there is a higher chance that we may move back to Netsuite ERP once again.

What recommendations would you give to someone considering this product?

Best buy for any SMB organisations, the core functionality for implementing Order to Cash cycle totally stands out.

What differentiates Dynamics 365 Business Central from other similar products?

Dynamics 365 Business Central is distinguished through native integration in the environment of Microsoft. With native integration with Office 365 tools, including deep integration with Office 365 tools, including Office 365 programs and specifically deep integration with Office 365 for contact and customer engagements and Excel for analysis, a harmonized environment with increased productivity is developed. Integration with Power BI for complex analysis and with Power Automate for workflows maximizes a full-fledged business platform with tools one feels most at ease within a native environment.

What is your favorite aspect of this product?

My favorite feature in Dynamics 365 Business Central is role-based user experience. Role Centers in the system provide personalised dashboards and lists of actions based on a user's job role. Role Centers contribute a lot towards enhancing productivity for a user, with information and actions most relevant to them displayed at one go, minimizing the time consumed in searching through the system. With a feature of customizability for Role Centers, any user can have access to tools and information most utilized for them at any given point in time.

What do you dislike most about this product?

One aspect I have an issue within Dynamics 365 Business Central is its reporting function. Despite having a basic reporting function, custom reporting can sometimes require technical expertise or a third-party tool. The report designer in the system can be cumbersome to use, and complex reports can require AL programming language skills. That can make it not necessarily simple for non-tech users to produce custom reports in a timely manner and thus can hinder timely data-driven decision processes.

What recommendations would you give to someone considering this product?

For businesses contemplating Dynamics 365 Business Central, I encourage them to make use of the free testing period to thoroughly review its viability for your specific requirements. Pay specific attention to its integration with your existing Microsoft tools and processes. Have your key representatives in a variety of departments utilize the system during testing to confirm that it can address a variety of requirements for your business. In addition, use an experienced Microsoft partner who can educate best practice for its installation and customize the system for your specific processes.

What differentiates Dynamics 365 Business Central from other similar products?

The many features.

What is your favorite aspect of this product?

The ease of use & features.

What do you dislike most about this product?

I haven't found anything to dislike.

What recommendations would you give to someone considering this product?

Do your homework. Make sure its the right products for what you need it to be.