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Dropbox

Dropbox Sign

Composite Score
9.2 /10
CX Score
9.2 /10
Category
Dropbox Sign
9.2 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

3% Negative
5% Neutral
92% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Fair
  • Trustworthy

Feature Ratings

Average 93

User-Friendly

95

E-Signatures

94

Digital Signature

93

Audit Trail

93

Workflow

93

Mobile

92

Regulatory Compliance

92

Third-Party Integration

91

Cloud/On-Prem/Hybrid Deployment

91

Notifications

91

Security

91

Vendor Capability Ratings

Average 91

Ease of Implementation

94

Business Value Created

93

Availability and Quality of Training

93

Ease of IT Administration

92

Usability and Intuitiveness

92

Product Strategy and Rate of Improvement

92

Breadth of Features

91

Ease of Customization

91

Vendor Support

91

Ease of Data Integration

90

Quality of Features

90

Dropbox Sign Reviews

Laban R.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Seamless Syncing, If You Keep the Folders in Check

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

Its file request feature, where team members or even clients can upload directly to a folder, is such a time-saver for marketing agencies juggling assets from multiple sources.

What is your favorite aspect of this product?

I’ve had situations where a designer updated a logo file, and boom—it was instantly available for me to attach to a client report without any “Where’s the file?” drama.

What do you dislike most about this product?

The folder structure can get unwieldy, especially for teams managing multiple projects.

What recommendations would you give to someone considering this product?

Up to now, it’s all been positives about Dropbox Business, so it’s almost certain that I recommend it. But take caution on folder organization. Establish a clear structure early on to avoid chaos later—it’s worth the effort

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Reliable

Cons

  • Slower Product Innovation

Lucia C.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

An Efficient E-signature Tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

Being a part of the Dropbox Sign ecosystem, it is a versatile software. It helps us in signing our important documents online. It is usable for all technical and non-technical users. It also supports multiple signers to enable us to allocate signing roles along with setting the signing order.

What is your favorite aspect of this product?

It is a highly friendly platform with an easy-to-use interface. Whether it's about the signing procedure or sending a request to someone for signing, it guides me at every step clearly. Another major quality of this platform is that it binds the signature legally with ensuring the laws of e-signature. This gives us security about the legality of our documents.

What do you dislike most about this product?

Although Dropbox Sign offers a budget-friendly plan it lacks some major features such as sending bulk files for signature, advancement in reporting, and API access, these features are not accessible for lower-budget plans. Here I find restrictions that need to be flexible for more robust functioning.

What recommendations would you give to someone considering this product?

It stands out as a most promising, proficient, and secure platform for e-signature making it ideal for all those who want simple but advanced software for electronic signature. It also helps in minimizing the paperwork and workload by streamlining the documents.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Navneet S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User friendly and inline with market demand

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Dropbox support and features are very helpful. it's very less time consuming

What is your favorite aspect of this product?

Cost effective and easy to use

What do you dislike most about this product?

The encryption key should be available at end user end

What recommendations would you give to someone considering this product?

Very user friendly and support is very helpful

Pros

  • Respectful
  • Friendly Negotiation
  • Appreciates Incumbent Status
  • Helps Innovate

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