Dokmee DMS Customer Reviews 2024

What is Dokmee DMS?

Dokmee is a secure, easy to use document management system designed for a variety of purposes including document capture and storage, search and retrieval, and file sharing. Dokmee adapts to any business model by maximizing accessibility and functionality in repositories of all sizes, while increasing collaboration and communication between users. With a very user friendly interface available in 19 languages, Dokmee is the smart and flexible choice.

Company Details

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Awards & Recognition

Dokmee DMS won the following awards in the Document Management category

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10 Top Rated Capabilities

8 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Dokmee DMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dokmee DMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dokmee DMS?

0% Negative

3% Neutral

97% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Dokmee DMS Videos

Dokmee DMS Reviews

Patrick W.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

On-the-go access to your electronic file cabinet

Likeliness to Recommend

10 /10

What differentiates Dokmee DMS from other similar products?

Dokmee connects at the hip with all end clients to completely comprehend their requirements and wants. Getting clients' input day in and day out, permits Dokmee to oblige the requests of the ECM and imaging industry. Dokmee have powerful advanced features and capabilities that helps at achieving a complete digital space for your organization.

What is your favorite aspect of this product?

Dokmee allows the storage and management of any file type and the powerful search and retrieval tool helps in finding files using specific keywords and indexes or search through the file cabinets and folders.It has made it easy to upload files to Dokmee and share them to clients fast.The mobile app interface is very resposive and intuitive.It helps access files on the go.

What do you dislike most about this product?

The system is very user-friendly and so far i have found nothing i dislike about Dokmee.

What recommendations would you give to someone considering this product?

Dokmee guarantees success in collaborative tasks with support from its extensive features. Dokmee's team of experts are always available to help in implementation process and to answer questions from clients.

Pros

Reliable
Efficient Service
Effective Service
Saves Time

Dave G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Powerful advanced features to ease workload

Likeliness to Recommend

9 /10

What differentiates Dokmee DMS from other similar products?

Dokmee has an attractive pricing plan and has tons of powerful advanced features that could make your workload easier such as, File Cabinet and Folder Restriction, Single Sign-On, supported with Active Directory, workflow module, file retention module, etc.

What is your favorite aspect of this product?

Easy to share files across your company and store any file type in Dokmee such as PDF, TIFF, JPG, PNG, BMP, GIF, DWG, DXF, MSG, EML, etc with viewing capabilities. All files imported and created with Dokmee are protected on the server to ensure only authorized access only. Easy and quick to send files and spreadsheets right from Excel, Word using the Microsoft Office add-ins.

What do you dislike most about this product?

Dokmee live chat support takes a long time to respond but once they are back online they are able to answer any questions fast.

What recommendations would you give to someone considering this product?

The system is user -friendly and allows the sharing of large files easily and fast. It is secure and files can be retrieved from anywhere at any time. I strongly recommend Dokmee.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

John F.

Role: Operations
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Direct and realible DMS

Likeliness to Recommend

10 /10

What differentiates Dokmee DMS from other similar products?

Its an affordable platform and this makes it easy to use in all organizations including even the small ones.

What is your favorite aspect of this product?

It enables us share documents and files across large distances with employees working in other branches and this has helped us implement our workflows better. It has brought teamwork and improved task delivery as sharing process is easier and simpler now with the platform in place. Dokmee DMS has digitized the way we handle our documents and this has enabled us make our documents safe and secure.

What do you dislike most about this product?

Sometimes poor internet connections affect the way we send documents over the platform

What recommendations would you give to someone considering this product?

Its a good DMS platform and it fits well in all organizations and this gives them a chance to improve the way you work

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Dokmee DMS

What is Dokmee DMS?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dokmee DMS Ratings

93 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Dokmee DMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Version Control Tracking of document versions with each iteration of document changes.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Dokmee DMS Screenshots

Home Screen

Metadata Extraction

Annotations / Stamps / E-Signatures

File Viewer

Workflow Builder

Audit Tool

Dokmee DMS Videos

Testimonials

Dokmee 6 - Overview - English

Company Overview

Dokmee University

GDPR: A Year After

Dokmee DMS Reviews

Patrick W.

On-the-go access to your electronic file cabinet

Likeliness to Recommend

Pros

Dave G.

Powerful advanced features to ease workload

Likeliness to Recommend

Pros

John F.

Direct and realible DMS

Likeliness to Recommend

Pros

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Title

Feature Ratings

Version Control

Publication Workflow

Document Sharing

Metrics and Reporting

Indexing and Classification

Security and Access Control

Searchability

Document Hosting

Access Tracking

Editor Functions

Check Out Check in

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization