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DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.8 /10
Category
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 84

Document Sharing

87

Document Hosting

87

Searchability

86

Security and Access Control

85

Check Out Check in

85

Metrics and Reporting

83

Publication Workflow

83

Editor Functions

83

Access Tracking

82

Version Control

81

Indexing and Classification

79

Vendor Capability Ratings

Average 83

Ease of Data Integration

88

Quality of Features

87

Ease of Customization

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

Business Value Created

83

Ease of IT Administration

83

Ease of Implementation

81

Product Strategy and Rate of Improvement

78

DocuWare Videos

DocuWare Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Optimizing business processes with DocuWare

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Anuroop V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Good product to use for documentation

Likeliness to Recommend

7 /10

What differentiates DocuWare from other similar products?

DocuWare offers advanced workflow automation capabilities that enable organisations to streamline and optimise their business processes. Users can design custom workflows to automate document routing, approval processes, notifications, and tasks, reducing manual errors and accelerating productivity.

What is your favorite aspect of this product?

advanced workflow automation capabilities. DocuWare enables organisations to streamline their business processes by automating document routing, approval workflows, notifications, and tasks. This automation not only reduces manual errors and accelerates productivity but also allows employees to focus on higher-value tasks, leading to improved efficiency and operational excellence within the organisation.

What do you dislike most about this product?

Ui design is outdated or less modern compared to other document management solutions. Improvements to the user interface and user experience could enhance overall usability and adoption.

What recommendations would you give to someone considering this product?

Evaluate how well DocuWare integrates with your existing software ecosystem, including ERP systems, CRM software, email clients, and other business applications. Consider compatibility, ease of integration, and any potential limitations that may impact your workflows and data interoperability.

Pros

  • Efficient Service
  • Altruistic
  • Generous Negotitation
  • Continually Improving Product

Robert P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Effortless document management with DocuWare

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare's extensive document management capabilities set it apart, and its easy integration with different business processes further increases its appeal. It stands out from competing document management solutions with its intuitive user interface, secure document storage, and sophisticated workflow automation. With its flexible features, DocuWare meets the varied demands of businesses, unlike generic solutions.

What is your favorite aspect of this product?

In my opinion, intelligent process automation is the jewel of DocuWare. From capture to approval, streamlining document-centric processes greatly improves efficiency. Secure storage, streamlined collaboration, and fast document retrieval are all benefits of a central repository.

What do you dislike most about this product?

Although DocuWare has many useful capabilities, customers who are not used to complex document management systems may find the initial setup and customization a bit daunting. One way to streamline the onboarding process is to provide better tools or tutorials.

What recommendations would you give to someone considering this product?

In terms of advanced workflow automation and a powerful document management system, DocuWare is a great option for businesses. Spend some time learning about the platform's customization options and make sure your team's needs are in line with the many capabilities that DocuWare offers.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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