What is DocuSign Identify?
Verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify makes identity proofing and authentication a seamless part of eSignature. So you protect your important agreements, and your customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign Identify?
Pros
- Efficient Service
- Saves Time
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Picture Identification
Regulatory Compliance
Database Integration
Document Hosting
Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
DocuSign Identify Reviews
Anamika p.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Excellent customer support team.
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
It is excellent with customer support team. Very magnificent with documents signing digitally. Adorable with approval for easier compliance.
What is your favorite aspect of this product?
It terrific for candidates to sign their on boarding paperwork. It flexible with data security. It fabulous with identity verification.
What do you dislike most about this product?
Efficiency with audit trail to track documents.
What recommendations would you give to someone considering this product?
Security is awesome with personal documents. Efficiency to prevent fraud. Secure to handle sensitive data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Turi G.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2023
Great Security Features With DocuSign Identify
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
With DocuSign Identify, identity proofing and authentication is made easy thanks to the multiple security features
What is your favorite aspect of this product?
Using DocuSign Identify for verification and authentication is easy The software is cost effective It never compromise on security
What do you dislike most about this product?
No bad experience with DocuSign Identify
What recommendations would you give to someone considering this product?
The software has been amazing for security authentication and verification. It is the best in verifying signatures
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Lionel E.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Committed Verification Approach
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
DocuSign Identify generates passwords for all the business system.
What is your favorite aspect of this product?
DocuSign Identify incorporates biometric, which is a functional part in security measures.
What do you dislike most about this product?
DocuSign Identify is more rational in creating more access and verification structures.
What recommendations would you give to someone considering this product?
DocuSign Identify is an objective avenue that saves on security breaches.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Inspires Innovation