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What is DocuSign Identify?
Verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify makes identity proofing and authentication a seamless part of eSignature. So you protect your important agreements, and your customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign Identify?
Pros
- Continually Improving Product
- Saves Time
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Picture Identification
Regulatory Compliance
Database Integration
Document Hosting
Reporting
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
DocuSign Identify Reviews
Nancy H.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2024
Well known brand
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
with a big brand well known
What is your favorite aspect of this product?
tied to docusign
What do you dislike most about this product?
cost is much higher than anyone else
What recommendations would you give to someone considering this product?
for regulated industries ensure it works within your company
Pros
- Respectful
- Enables Productivity
- Unique Features
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Friendly Negotiation
- Under Delivered
![](https://cdn.softwarereviews.com/production/profile_image/2185966/original/2185966.jpg?1715363631)
Stephane B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Client Friendly Policies
Cons
- Inhibits Innovation
- Slower Product Innovation
- Vendor's Interest First
alma k.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted May 2024
easy to use, needs integration in banking, great p
Likeliness to Recommend
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
I don't think there is any thingk in particular that I don't like, you need to apply adoption for employees like any other tool
What recommendations would you give to someone considering this product?
this is a must for streamlining customer identification
Pros
- Saves Time
- Trustworthy
- Efficient Service
- Effective Service