What is DocuSign Identify?
Verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify makes identity proofing and authentication a seamless part of eSignature. So you protect your important agreements, and your customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign Identify?
Pros
- Continually Improving Product
- Saves Time
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Picture Identification
Regulatory Compliance
Database Integration
Document Hosting
Reporting
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
DocuSign Identify Reviews
Parvathy S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Outstanding with workflow approvals.
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
Valuable tool with efficiency to post documents online. Sensitive access and secure with accessing personal documents. The customer service have been incredible so far. Intuitive dashboard.
What is your favorite aspect of this product?
So far so good have been incredible with compliance thanks to approvals workflows. Elegant and spectacular with e-signatures which is quite saving of paper. Monumental with it's support team.
What do you dislike most about this product?
Great and wonderful tool with access and sending large documents.
What recommendations would you give to someone considering this product?
Incredible journey with documents signing. Monumental with ease of intergration with other applications. Outstanding for it's customer service. Reliable with efficiency with document hosting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anamika p.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Excellent customer support team.
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
It is excellent with customer support team. Very magnificent with documents signing digitally. Adorable with approval for easier compliance.
What is your favorite aspect of this product?
It terrific for candidates to sign their on boarding paperwork. It flexible with data security. It fabulous with identity verification.
What do you dislike most about this product?
Efficiency with audit trail to track documents.
What recommendations would you give to someone considering this product?
Security is awesome with personal documents. Efficiency to prevent fraud. Secure to handle sensitive data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Turi G.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2023
Great Security Features With DocuSign Identify
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
With DocuSign Identify, identity proofing and authentication is made easy thanks to the multiple security features
What is your favorite aspect of this product?
Using DocuSign Identify for verification and authentication is easy The software is cost effective It never compromise on security
What do you dislike most about this product?
No bad experience with DocuSign Identify
What recommendations would you give to someone considering this product?
The software has been amazing for security authentication and verification. It is the best in verifying signatures
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity