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Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Roxana M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

The best option for virtual meetings with integrat

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Maddison B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Virtual Updates Made Easy

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Dialpad Ai Meetings has been quite helpful to me in the manner in which I manage to keep senior management informed. The video quality is clear and sharp, which enables me to render complicated situations convincingly, and the share screen option enables me to illustrate complicated charts and graphs with ease. It is useful to be able to listen to the meetings for which people did not have the opportunity to attend the live session.

What is your favorite aspect of this product?

Notably, the breakout room functionality stands out as one of the features of the application. It is useful for breaking the participants into subgroups to consider certain areas and session recollection. This engulfs better flow and sequences the discussions to be more specific and appropriate utilization of time from all the parties involved.

What do you dislike most about this product?

I can access meeting details on the go. It is an efficient one, and they managed to sustain a good sound quality in the calls even when using 4G. However, I have observed that the designs that are complex on this website work slightly worse on a mobile version than the one for PCs.

What recommendations would you give to someone considering this product?

It has easily enhanced our management virtual meetings with Dialpad Ai Meetings. It is now difficult for our senior management team to do without it to ensure they are sensitized to new risks and how they can be managed. One usually expects security to be tight due to the nature of this business, and Dialpad Ai Meetings meets these expectations. The features of end-to-end encryption as well as meeting lock options make me comfortable while discussing the sensitive information of the company.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Fei W.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Dialpad ai is Magical

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Their ai is quite advanced in generating transcripts and summaries.

What is your favorite aspect of this product?

It highlights most of the key points. It has few errors with the English accent

What do you dislike most about this product?

It obviously has the errors especially with foreign accents.

What recommendations would you give to someone considering this product?

Dialpad's ai is so good, everyone should try it.

Pros

  • Enables Productivity
  • Effective Service
  • Client Friendly Policies
  • Transparent

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