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Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Deanna T. B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Improve user experience in video

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Differs from others because from the beginning what this tool seeks is to be able to connect users with a system that is of quality, it thinks mainly of the best experience as well as functions that are adapted to professionals who work during difficult times for this medium even by those who still do not know it

What is your favorite aspect of this product?

What I like the most is its anti-external sound system, or to a large extent the ability to control external noise a little, which in the long run only makes it difficult for communication to be fluid, it is quite quick to understand and it is also very practical for those who do not usually communicate by these means

What do you dislike most about this product?

I have no criticism or complaints about this tool, it has worked well and is very easy to understand

What recommendations would you give to someone considering this product?

This tool only guarantees that the video quality is the best, as well as functionalities that can be understood by everyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Benjamin B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Best small/medium company meeting choice"

Likeliness to Recommend

8 /10

What differentiates Dialpad Ai Meetings from other similar products?

It is a program that has the best quality price on the market.

What is your favorite aspect of this product?

Additionally, it contains a wide range of features that would be more costly in other applications, such as artificial intelligence in meetings, metrics, tracking, to-do lists or tasks, summaries, and other features. In addition, the mobile app is excellent; I can even participate without the need to connect from my PC.

What do you dislike most about this product?

However, Dialpad has the potential to be far more useful for businesses. Despite its impressive artificial intelligence capabilities and various integrations, it is a little weak in other areas (such as plan customization, and the number of participants allowed per meeting, among others).

What recommendations would you give to someone considering this product?

As with any program, Dialpad has its advantages and disadvantages. If you're looking to upgrade to a professional or more comprehensive plan, I suggest it because of its low pricing. These features are more costly on other platforms.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Diego Armando S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

very effective video conferencing tool

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

This video conferencing tool does not require an expensive and complex system that is normally used by large companies, this tool provides very simple solutions that allow you to connect your conference room anywhere in the world, you have a direct connection between two locations, similar to a phone call but with video, also allows three or more locations to participate in the same videoconference

What is your favorite aspect of this product?

I like this tool because it can communicate very well with individual calls, direct connection between two locations, it also allows several participants to meet through high definition videos in any meeting room, from a desk at work, from a computer at home, or even from a tablet on the go, you never have to worry about interference in your video conference

What recommendations would you give to someone considering this product?

I recommend this tool because not only can it be used by larger companies, it can be used by any company that needs better video conferencing for their meetings, providing simple solutions and allowing multiple conference participants to join in high quality video.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

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