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Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Navjot P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great for daily calls with Team

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

It is simple to use and possess. It has a fantastic user interface that we use every day for our meetings. It runs smoothly, requires no additional device connections, saves us time in communication, and has all the necessary functionality.

What is your favorite aspect of this product?

Dialpad does not require a PIN or downloads, which makes it simple to invite people to video conferences. Often, these requirements are a hindrance or a barrier to quick and efficient external communication. The application's best feature is that it is extremely helpful for our regular client meetings.

What do you dislike most about this product?

More support options must be provided, and they must improve their customer service. Occasionally, it can be very difficult to contact the support channels, and it can take some time to receive a response.

What recommendations would you give to someone considering this product?

When compared to other programmes, Dialpad offers the greatest pricing with all the necessary capabilities, making it a cost-effective and extremely useful must-have application for your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kawaljeet Singh C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Cool features with great security

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

Firstly, it has live chat support system which is really useful to get in touch with them. Secondly, they provide a free trial for 14 days so anyone can use Dailpad meetings and after the trial, and can decide to either move on with this product or not. Lastly, it is present all around the world so one can connect with new users and teams around the world. The best part is Dialpad won so many awards such as product of the year customer award so it really helped me to differentiate it from other similar products.

What is your favorite aspect of this product?

My favotite aspect of this product is the security. They really provide multi-layered approach to the security which is really helpful as we know that our data is safe and secure. So, i really found dialpad as a very secure service product.

What do you dislike most about this product?

I really dislike the pricing of this software because someone might have less people in the company and they might not be able to afford some high price features of this product. So, their should be some more and new customized packages varies such basic, platinum, diamond, elite plans so that anyone can see the package and select which is better for the,

What recommendations would you give to someone considering this product?

I would recommend that anyone who want to have a overview and get the idea how Dialpad meeting works, must register for their free trial. I really found this useful as you can really use the software before actually paying for it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Syed Ali R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Dialpad is the go to solution to contact

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

It is more responsive, organised and easy to use

What is your favorite aspect of this product?

Making favourite contacts

What do you dislike most about this product?

The downtime sometimes

What recommendations would you give to someone considering this product?

The list of contacts should be full again

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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