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Device42

Device42

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Device42
7.9 /10

What is Device42?

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.

Company Details


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Awards & Recognition

Device42 won the following awards in the IT Asset Management - Midmarket category

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Device42 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Device42.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Device42?

0% Negative
2% Neutral
98% Positive

Pros

  • Trustworthy
  • Respectful
  • Caring
  • Acts with Integrity

Feature Ratings

Average 87

Integrated Discovery

92

End to End Lifecycle Management

88

Decentralized Management

88

Analytics and Reporting

86

Cloud License Management

85

Financial Analysis

83

Advanced License Management

83

Data Import Export and Aggregation

81

Software Recognition Library

79

Software Usage Metering

75

Vendor Capability Ratings

Average 83

Vendor Support

88

Usability and Intuitiveness

87

Business Value Created

85

Breadth of Features

85

Quality of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Ease of Implementation

81

Ease of Data Integration

81

Availability and Quality of Training

78

Device42 Reviews

Himanshu S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Full of features Asset Manager

Likeliness to Recommend

9 /10

What differentiates Device42 from other similar products?

The number of tools is large which makes the discovery quicker. Scanning devices over security is smooth.

What is your favorite aspect of this product?

Large set of features, more and more useful functionalities.

What do you dislike most about this product?

User interface is outdated.

What recommendations would you give to someone considering this product?

A significant improvement in user interface is needed

Pros

  • Trustworthy
  • Helps Innovate
  • Performance Enhancing
  • Unique Features

Cons

  • Slower Product Innovation

Aliyu S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

This product was amazing

Likeliness to Recommend

10 /10

What differentiates Device42 from other similar products?

Device42 is different from other similar products because it can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, It's also provide accurate views of an IT ecosystem. Which other similar products doesn't have.

What is your favorite aspect of this product?

My favorite aspect of this product is asset management, it's makes alot of work easier and faster.

What do you dislike most about this product?

I am not sure if I dislike anything about this product.

What recommendations would you give to someone considering this product?

It has reduced a lot of work for our engineers and architects by simplifying asset management for us. It is recommended at any scale if you're looking for a stable solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Great product with amazing customer support

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Fair
  • Over Delivered
  • Security Protects

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