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Device42

Device42

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Device42
7.9 /10

What is Device42?

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.

Company Details


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Awards & Recognition

Device42 won the following awards in the IT Asset Management - Midmarket category

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Device42 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Device42.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Device42?

0% Negative
2% Neutral
98% Positive

Pros

  • Trustworthy
  • Respectful
  • Caring
  • Acts with Integrity

Feature Ratings

Average 87

Integrated Discovery

92

End to End Lifecycle Management

88

Decentralized Management

88

Analytics and Reporting

86

Cloud License Management

85

Financial Analysis

83

Advanced License Management

83

Data Import Export and Aggregation

81

Software Recognition Library

79

Software Usage Metering

75

Vendor Capability Ratings

Average 83

Vendor Support

88

Usability and Intuitiveness

87

Business Value Created

85

Breadth of Features

85

Quality of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Ease of Implementation

81

Ease of Data Integration

81

Availability and Quality of Training

78

Device42 Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Great multitool and monitoring software

Likeliness to Recommend

8 /10

Pros

  • Appreciates Incumbent Status
  • Enables Productivity
  • Unique Features
  • Reliable

Cons

  • Charges for Enhancements

Terrence D.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Much easier to use than previous products

Likeliness to Recommend

10 /10

What differentiates Device42 from other similar products?

Ease of use documenting database

What is your favorite aspect of this product?

Efficiency in monthly and year-end inventory

What do you dislike most about this product?

There is nothing I did not like compared to similar software which was much more cumbersome

What recommendations would you give to someone considering this product?

Definitely get a demo as this software is the most efficient

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Bobby V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Packed with quality features

Likeliness to Recommend

9 /10

What differentiates Device42 from other similar products?

The breadth of features and the intuitive interface are superior to similar products on the market.

What is your favorite aspect of this product?

I can easily find what I'm looking for without any special training or prior experience. Exploring new features is super easy.

What do you dislike most about this product?

We are using a small portion of all the available features the product offers and that makes the interface look more complex than it should

What recommendations would you give to someone considering this product?

Device42 is a one-stop shop for IT infrastructure management that can help you discover and manage your devices. It is especially useful for network planning and IP subnet management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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