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Deem Logo Award Winner Product Badge
Deem Logo Award Winner Product Badge
Deem, Inc.

Deem

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Deem
8.6 /10

What is Deem?

Deem’s solutions are designed for the way employees work and travel, and the way companies apply policy and control costs. Deem is built to help employees be more productive, solve problems on the fly, and focus on the job. Deem’s powerful platform allows travel managers to customize their travel program and service their travelers with ease. Etta is a travel management solution designed for large enterprises that need complex configurations to support both their employees and their company’s travel policies.

Company Details


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Awards & Recognition

Deem won the following awards in the Travel Management category

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Deem Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deem.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deem?

4% Negative
0% Neutral
96% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 93

Self-Service

96

AI Driven Personalization

95

Notifications/Alerts/Updates

95

Travel and Accommodation Booking

95

Savings Optimization

95

Risk Management

94

Expense Management

94

Rate Tracking

93

Mobile

93

Sustainability Reports

92

Policy Configuration/Implementation

92

Vendor Capability Ratings

Average 92

Quality of Features

95

Ease of Data Integration

94

Ease of Implementation

93

Ease of IT Administration

93

Breadth of Features

93

Business Value Created

92

Usability and Intuitiveness

91

Availability and Quality of Training

91

Ease of Customization

90

Vendor Support

90

Product Strategy and Rate of Improvement

89

Deem Reviews

James K.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Highly Recommended Travel Management Solution.

Likeliness to Recommend

9 /10

What differentiates Deem from other similar products?

Deem is simple and a well designed online booking tool. It's very easy to book, modify and easily cancel and rebook my trip with Deem. The interface is very intuitive and easy to customise and navigate making it a very easy to use platform. The customer support is also proactive and very dedicated. It's well suited for my small organisation and also for larger enterprises.

What is your favorite aspect of this product?

I have been using Deem for 3 years and it's been a great user experience. Intuitive interface makes it easier to book to navigate the tool with little supervision. Easy to train and implement to new clients. I like the mobile app it's great and makes it easy to use while on the go. Makes it a great travel management and support platform with 24/7 support.

What do you dislike most about this product?

The hotel search doesn't work perfectly. Could have some improvement on that.

What recommendations would you give to someone considering this product?

I recommend this tool because it's easier to book and the intuitive interface and simplicity is great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

robert m.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Managing my travel expenses with Deem effectively.

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

A very convinient tool for managing our travel expenses all in one place. Deem customer support is very responsive and very supportive. The interface is very user-friendly and easy no navigate making it so much easy to use. It also enables us to book flights easily, hotels and rental crs related to the business travel. Now its easy to book and compare flights easil with a single click.

What is your favorite aspect of this product?

Ease of use. Able to book any kind of travel very quickly. The mobile app is great. seamless integrations.

What do you dislike most about this product?

Should update this software regularly.

What recommendations would you give to someone considering this product?

Deem is simple and user friendly and this makes it much easier to manage expenses.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Sana A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic and hassle free product

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

Doesn’t require to scroll or go through multiple websites. Its a One stop shop

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Notjing as such

What recommendations would you give to someone considering this product?

Best app to be considered

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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