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Dayforce Inc.

Dayforce

Composite Score

8.4 /10

CX Score

8.3 /10

397 Reviews Write a Review

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

7 Top Rated Capabilities

10 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative

13% Neutral

85% Positive

Pros

Respectful
Enables Productivity
Security Protects
Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

Time and Attendance

Employee Record

Benefits Administration

Compensation Management

Talent Acquisition

Learning and Development

Workforce Planning

Performance Management

Position Management

Talent Management

Vendor Capability Ratings

Average 77

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation

Also Featured in...

Workforce Management - Enterprise

Translation missing: en.product_page.ratings.score 8.3

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Talent Management

Translation missing: en.product_page.ratings.score 8.3

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Payroll

Translation missing: en.product_page.ratings.score 8.2

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Benefits Administration

Translation missing: en.product_page.ratings.score 8.1

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Dayforce Reviews

Sylvia H.

Role: Human Resources
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Disappointing experience, poor service, glitchy

Likeliness to Recommend

5 /10

What differentiates Dayforce from other similar products?

This system has more features than our previous vendor but implementation was long and nightmarish. Poor customer service after you go live, sales way over-promised, they charge extra for everything. Constantly having to open support tickets to address ongoing problems, quarterly 941s have had errors every single quarter, timekeeping system goes haywire occasionally and is unreliable.

What is your favorite aspect of this product?

Recruiting system

What do you dislike most about this product?

terrible customer service, no dedicated account manager, very complicated and is not user friendly at all

What recommendations would you give to someone considering this product?

Plan to budget for a lot of extras. they charge for the simplest changes or support.

Pros

Unique Features
Respectful
Security Protects

Cons

Less Efficient Service
Less Effective Service
Less Caring

Role: Finance
Industry: Agriculture
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2024

Dayforce Review

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sam M.

Role: Human Resources
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Incredible Product

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Ceridian is unique in that Unlike some competitors that offer fragmented solutions, Dayforce provides a unified experience, streamlining HR processes for better efficiency.

What is your favorite aspect of this product?

The platform's analytics tools enable us to assess workforce trends and make informed decisions about recruitment and talent management

What do you dislike most about this product?

The learning curve for new users is really steep.

What recommendations would you give to someone considering this product?

I'd recommend getting it then leveraging the platform's customization options ensures it aligns seamlessly with your company's specific needs.

Pros

Inspires Innovation
Respectful
Helps Innovate
Continually Improving Product

How We Deliver

Dayforce

What is Dayforce?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Dayforce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Workforce Management - Enterprise

Talent Management

Payroll

Benefits Administration

Dayforce Reviews

Sylvia H.

Disappointing experience, poor service, glitchy

Likeliness to Recommend

Pros

Cons

Dayforce Review

Likeliness to Recommend

Pros

Sam M.

Incredible Product

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Payroll Administration

Time and Attendance

Employee Record

Benefits Administration

Compensation Management

Talent Acquisition

Learning and Development

Workforce Planning

Performance Management

Position Management

Talent Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation