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Celerant Technology

Cumulus Retail

Composite Score

7.3 /10

CX Score

7.5 /10

6 Reviews Write a Review

What is Cumulus Retail?

Celerant Technology provides a multi-channel retail software solution within one system. All retail channels are integrated, seamlessly, with one centralized database, providing real-time visibility throughout the enterprise. The POS software at the retail store(s), E/M-Commerce site, mail/phone order and catalog, and warehouse are integrated within one, real-time system, eliminating the need to re-enter data and online orders.

Company Details

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Cumulus Retail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

78 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cumulus Retail?

0% Negative

3% Neutral

97% Positive

Pros

Efficient Service
Respectful
Appreciates Incumbent Status
Security Protects

Cons

Less Generous

Feature Ratings

Average 78

Analytics and Reporting

Promotions Management

E-Commerce Integration

Dashboard

Supplier Management

POS

Customer Loyalty Programs

Sales Transactions

Inventory Management

Customer Relationship Management

Employee Mobile

Vendor Capability Ratings

Average 80

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Cumulus Retail Reviews

Role: C-Level
Industry: Recreation
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2024

Firearms industry friendly product and partners.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dan L.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Likeliness to Recommend

10 /10

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2024

The team is super agile & helpful.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Cumulus Retail

What is Cumulus Retail?

Company Details

Need Assistance?

Cumulus Retail Ratings

87 Likeliness to Recommend

78 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Cumulus Retail?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Promotions Management Includes marketing advertisements and discounted items.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

POS Includes cash register, card readers, invoicing, and bar code scanner.

Customer Loyalty Programs Includes customer recognition and reward program or points.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Cumulus Retail Reviews

Firearms industry friendly product and partners.

Likeliness to Recommend

Pros

Dan L.

Likeliness to Recommend

Pros

The team is super agile & helpful.

Likeliness to Recommend

Pros

Schedule Your Call

Feature Ratings

Analytics and Reporting

Promotions Management

E-Commerce Integration

Dashboard

Supplier Management

POS

Customer Loyalty Programs

Sales Transactions

Inventory Management

Customer Relationship Management

Employee Mobile

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness