Crowdstrike Falcon Platform Customer Reviews 2024

What is Crowdstrike Falcon Platform?

The CrowdStrike Falcon platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value.

Company Details

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Awards & Recognition

Crowdstrike Falcon Platform won the following awards in the Endpoint Detection & Response category

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Crowdstrike Falcon Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crowdstrike Falcon Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crowdstrike Falcon Platform?

0% Negative

1% Neutral

99% Positive

Pros

Respectful
Caring
Reliable
Efficient Service

Feature Ratings

Average 87

Intrusion Detection Prevention

90

Automated Threat Response

89

Continuous Monitoring

89

IOC Consumption

87

Behavioural Analytics

87

Malware Identification Accuracy

87

IOC Tools

85

Whitelisting Blacklisting

85

Agent Efficiency

85

Machine Learning

85

Task Prioritization

82

Vendor Capability Ratings

Average 81

Breadth of Features

85

Quality of Features

85

Ease of IT Administration

84

Business Value Created

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Ease of Data Integration

81

Ease of Implementation

81

Vendor Support

79

Availability and Quality of Training

76

Ease of Customization

74

Also Featured in...

Managed Detection & Response

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Extended Detection & Response

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Endpoint Protection - Midmarket

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Endpoint Protection - Enterprise

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Crowdstrike Falcon Platform Reviews

Mikhail K.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

"Easy to use, but a bit pricey."

Likeliness to Recommend

8 /10

What differentiates Crowdstrike Falcon Platform from other similar products?

advanced threat intelligence and lightweight agent, lots of built-in features,

What is your favorite aspect of this product?

quality of protection based on ML algorithms and number of protection features and tools

What do you dislike most about this product?

cost, and sometimes agent consume resources

What recommendations would you give to someone considering this product?

weigh the features against your budget, as it's a powerful tool but comes at a comparatively higher price.

Pros

Over Delivered
Includes Product Enhancements
Friendly Negotiation
Security Protects

Cons

Less Productive

Matthew W.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Great protection with a large array of features.

Likeliness to Recommend

9 /10

What differentiates Crowdstrike Falcon Platform from other similar products?

Great array of features and includes a SIEM and SOAR capabilities with great integrations to other tools. Incident Response capabilities shine and Threat Hunting is intuitive with the query language.

What is your favorite aspect of this product?

The process graphs and timeline really help investigate and we especially love the Incidents that are created, with a strong dashboard to manage them.

What do you dislike most about this product?

Training could be more up to date - the product changes are fast and frequent, but the Crowdstrike University does not keep up

What recommendations would you give to someone considering this product?

This is a great product, with a huge array of features and strong protection - false positives happen, but are easily tuned and fewer than you might expect

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Marina C.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Total protection including

Likeliness to Recommend

9 /10

What differentiates Crowdstrike Falcon Platform from other similar products?

Compared to other security products we’ve looked at, Crowdstrike Falcon Platform offers a level of detection that has never been seen before, aims squarely at preventing threats, and can plug directly into other security architectures. That is why we decided that this particular software is more suitable for us compared to other competitors which exist in the market

What is your favorite aspect of this product?

I always prefer Crowdstrike Falcon Platform software because the software is used to fix cybersecurity challenges inside my organization to ensure safety of our computers and other gadgets. It applies from threat identification to predictive and pre-emptive prevention of attack occurrences.

What do you dislike most about this product?

With regards to the tool, there are no problems I have with it; I think it is rather conformant and which makes it perform its functions well.

What recommendations would you give to someone considering this product?

As I have stated above Crowdstrike Falcon Platform is a good solution for our organization’s cybersecurity. However, small disadvantages that it had, overall, it has provided us with great protection and has warned us of certain threats, thus sparing us great danger in the constantly growing threatening internet environment.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Crowdstrike Falcon Platform

What is Crowdstrike Falcon Platform?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Crowdstrike Falcon Platform Ratings

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Crowdstrike Falcon Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Automated Threat Response Automatic response to threats.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

IOC Consumption Ability to consume IOCs.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

IOC Tools Full export capabilities are simple to execute.

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Machine Learning Can provide deep behavioural insights.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Managed Detection & Response

Extended Detection & Response

Endpoint Protection - Midmarket

Endpoint Protection - Enterprise

Crowdstrike Falcon Platform Reviews

Mikhail K.

"Easy to use, but a bit pricey."

Likeliness to Recommend

Pros

Cons

Matthew W.

Great protection with a large array of features.

Likeliness to Recommend

Pros

Marina C.

Total protection including

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Intrusion Detection Prevention

Automated Threat Response

Continuous Monitoring

IOC Consumption

Behavioural Analytics

Malware Identification Accuracy

IOC Tools

Whitelisting Blacklisting

Agent Efficiency

Machine Learning

Task Prioritization

Vendor Capability Ratings

Breadth of Features

Quality of Features

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Customization