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Coupa Software

Coupa Supply Chain Design & Planning

Composite Score

6.8 /10

CX Score

7.0 /10

23 Reviews Write a Review

What is Coupa Supply Chain Design & Planning?

Coupa gives you the flexibility to work with any supplier you want, any way you want.

Company Details

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Awards & Recognition

Coupa Supply Chain Design & Planning won the following awards in the Supply Chain Management category

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3 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Coupa Supply Chain Design & Planning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coupa Supply Chain Design & Planning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

Down 6
Since last award

90 Plan to Renew

Down 6
Since last award

73 Satisfaction of Cost Relative to Value

Down 7
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 80%
Negotiation and Contract:: 69%
Conflict Resolution:: 76%
Strategy & Innovation:: 82%
Service Experience:: 81%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coupa Supply Chain Design & Planning?

4% Negative

14% Neutral

82% Positive

Pros

Continually Improving Product
Helps Innovate
Respectful
Reliable

Cons

Vendor's Interest First

Feature Ratings

Average 70

Procurement Management

Order Management

Supplier Management

Collaboration

Customer Service

Transportation Management

Forecasting and Planning

Demand Planning

Manufacturing Planning and Production

Shipping Management

Inventory Management

Vendor Capability Ratings

Average 75

Vendor Support

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Customization

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Coupa Supply Chain Design & Planning Reviews

LUCAS B.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

efficiency platform but lacks some features

Likeliness to Recommend

8 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

ease of user adoption

What is your favorite aspect of this product?

connection between modules

What do you dislike most about this product?

few parameterizations for regional use

What recommendations would you give to someone considering this product?

map all the resources needed to connect the platform and serve all areas of the company

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Helps Innovate

Cons

Vendor's Interest First
Less Friendly Negotiation

Valerie K.

Role: Finance
Industry: Biotechnology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2025

Good software

Likeliness to Recommend

9 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

Ease of use

What is your favorite aspect of this product?

To be able to export data easily and quickly

What do you dislike most about this product?

Little to know customization and formatting of the platform is highly unorganized

What recommendations would you give to someone considering this product?

No recommendations

Pros

Efficient Service
Security Protects
Helps Innovate
Continually Improving Product

Cons

Less Effective Service
Wastes Time

Kaylan A.

Role: Vendor Management
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Coupa's great, compatibility issues.

Likeliness to Recommend

6 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

Ease of use, amount of information built in, and traceability

What is your favorite aspect of this product?

Streamlines process.

What do you dislike most about this product?

It isn't as compatible with our other systems.

What recommendations would you give to someone considering this product?

Verify that every bit of the software will work the way it is supposed to with your current systems. There are certain aspects that cannot be used until we upgrade other things.

Pros

Enables Productivity
Reliable
Performance Enhancing
Unique Features

Cons

Vendor's Interest First

Most Popular Coupa Supply Chain Design & Planning Comparisons

Oracle Supply Chain Management
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SAP Supply Chain Management
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Microsoft Dynamics 365 ERP
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Sterling B2B Integration SaaS
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DELMIA Quintiq Supply Chain Planning
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SAS Supply Chain Intelligence
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How We Deliver

Coupa Supply Chain Design & Planning

What is Coupa Supply Chain Design & Planning?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Coupa Supply Chain Design & Planning Ratings

81 Likeliness to Recommend

Down 6 Since last award

90 Plan to Renew

Down 6 Since last award

73 Satisfaction of Cost Relative to Value

Down 7 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Coupa Supply Chain Design & Planning?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Order Management Includes order entry, order processing, order tracking, and parts management.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Coupa Supply Chain Design & Planning Reviews

LUCAS B.

efficiency platform but lacks some features

Likeliness to Recommend

Pros

Cons

Valerie K.

Good software

Likeliness to Recommend

Pros

Cons

Kaylan A.

Coupa's great, compatibility issues.

Likeliness to Recommend

Pros

Cons

Most Popular Coupa Supply Chain Design & Planning Comparisons

Oracle Supply Chain Management

SAP Supply Chain Management

Microsoft Dynamics 365 ERP

Sterling B2B Integration SaaS

DELMIA Quintiq Supply Chain Planning

SAS Supply Chain Intelligence

Title

Down 6
Since last award

Down 6
Since last award

Down 7
Since last award

Feature Ratings

Procurement Management

Order Management

Supplier Management

Collaboration

Customer Service

Transportation Management

Forecasting and Planning

Demand Planning

Manufacturing Planning and Production

Shipping Management

Inventory Management

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Customization

Quality of Features

Availability and Quality of Training

Ease of Data Integration