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Copp Integrated Systems

Copp Mass Notification Systems

Composite Score

6.1 /10

CX Score

6.3 /10

19 Reviews Write a Review

What is Copp Mass Notification Systems?

Copp’s emergency and mass notification systems are designed to help you get messages where and when they are needed most. This system can even utilize your existing infrastructure, such as voice systems, LED signage, and LAN networks.

Company Details

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Awards & Recognition

Copp Mass Notification Systems won the following awards in the Emergency Notification category

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0 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

3 Top Rated Features

2023

0 Top Rated Capabilities

4 Top Rated Features

2022

Copp Mass Notification Systems Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Copp Mass Notification Systems.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

70 Likeliness to Recommend

76 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Copp Mass Notification Systems?

12% Negative

4% Neutral

84% Positive

Pros

Saves Time
Caring
Security Protects
Efficient Service

Cons

Under Delivered

Feature Ratings

Average 72

Conference Call Support

100

Location-Based Notification

100

Weather Alert

100

Single Sign-On (SSO)

Voice Recorded Alerts

Scheduled Messaging

Message Status Reporting

Multi-Channel Mass Notification

Contact Information Encryption

Self-Service Contact Information Update

Sequential Processing

Vendor Capability Ratings

Average 69

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Vendor Support

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Copp Mass Notification Systems Reviews

Brandon K.

Role: Operations
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2020

its a great product very efficient

Likeliness to Recommend

6 /10

What differentiates Copp Mass Notification Systems from other similar products?

great product versus anything else

What is your favorite aspect of this product?

useful and no issue with it its great

What do you dislike most about this product?

nothing at all

Pros

Reliable
Effective Service
Saves Time
Altruistic

Jean V.

Role: Public Sector
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2020

Disappointed

Likeliness to Recommend

3 /10

What differentiates Copp Mass Notification Systems from other similar products?

Back end design

What is your favorite aspect of this product?

Internal communication

What do you dislike most about this product?

Marketing ploys

What recommendations would you give to someone considering this product?

Study the industry before deciding

Pros

Efficient Service
Saves Time
Fair
Acts with Integrity

Cons

Less Reliable
Vendor's Interest First
Less Generous

How We Deliver

Copp Mass Notification Systems

What is Copp Mass Notification Systems?

Company Details

Need Assistance?

Awards & Recognition

Copp Mass Notification Systems Ratings

70 Likeliness to Recommend

76 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Copp Mass Notification Systems?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Location-Based Notification Target alerts to specific regions or business locations.

Weather Alert Receive notifications from subscribed weather alert providers.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Voice Recorded Alerts Recording and broadcasting of voice alerts created by the sender’s voice, rather than text-to-speech.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Multi-Channel Mass Notification Send emergency mass notifications via multiple channels (e.g. email, phone, or SMS text messaging).

Contact Information Encryption Contact information is encrypted.

Self-Service Contact Information Update Ability to allow individuals to update their contact information for notifications via self-service option.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Copp Mass Notification Systems Reviews

Brandon K.

its a great product very efficient

Likeliness to Recommend

Pros

Jean V.

Disappointed

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Conference Call Support

Location-Based Notification

Weather Alert

Single Sign-On (SSO)

Voice Recorded Alerts

Scheduled Messaging

Message Status Reporting

Multi-Channel Mass Notification

Contact Information Encryption

Self-Service Contact Information Update

Sequential Processing

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Vendor Support

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement