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ContractWorks, an Onit Company

Composite Score

7.8 /10

CX Score

7.9 /10

10 Reviews Write a Review

What is ContractWorks, an Onit Company?

ContractWorks provides a simple way for you to get your contracts under control, eliminating the risk associated with poorly managed documents.

Company Details

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ContractWorks, an Onit Company Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

94 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ContractWorks, an Onit Company?

6% Negative

0% Neutral

94% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Inspires Innovation

Feature Ratings

Average 91

Templates

100

Redlining

Searchable Repository

OCR Support

Contract Authoring

Integration

E-Signature

Workflow

Contract Approval

Clause Management

Reporting Analytics

Vendor Capability Ratings

Average 91

Vendor Support

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

ContractWorks, an Onit Company Screenshots

ContractWorks, an Onit Company Downloads

Xeris Case Study

As they prepared to go public, Xeris Pharmaceuticals had to find a way to tighten internal controls and demonstrate compliance with indus...

ContractWorks, an Onit Company Videos

ContractWorks, an Onit Company Reviews

Roman v.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

A Lifeline for Accountants

Likeliness to Recommend

9 /10

What differentiates ContractWorks, an Onit Company from other similar products?

Its document automation feature is tailored for speed and precision, minimizing human errors—a major plus in a field where a misplaced clause can cost a fortune.

What is your favorite aspect of this product?

The automated contract drafting is incredible. It’s quick, accurate, and integrates seamlessly with existing templates

What do you dislike most about this product?

It would be nice to see more robust analytics on contract performance, such as turnaround times and bottleneck areas

What recommendations would you give to someone considering this product?

Make sure to use the automation capabilities to their fullest—set up your templates right away for maximum efficiency.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Rakesh K.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Good features

Likeliness to Recommend

10 /10

What differentiates ContractWorks, an Onit Company from other similar products?

Excellent features

What is your favorite aspect of this product?

User experience

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Yes, we need to try this product

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Melissa P.

Role: Operations
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Game changer! Organizes easy & helps be proactive.

Likeliness to Recommend

10 /10

What differentiates ContractWorks, an Onit Company from other similar products?

Ease of use.

What is your favorite aspect of this product?

The alerts!

What do you dislike most about this product?

I do not dislike anything.

What recommendations would you give to someone considering this product?

Purchase it!

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Events

ContractWorks, an Onit Company

What is ContractWorks, an Onit Company?

Company Details

Need Assistance?

ContractWorks, an Onit Company Ratings

96 Likeliness to Recommend

94 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love ContractWorks, an Onit Company?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Templates Ability to have alternative clauses in one template. This provides capabilities to assembly not only a contract on the fly but also built pricing tables, etc.

Redlining Ability to redline agreements, with version control, and across various document formats.

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

OCR Support Automated import of 3rd party and legacy agreements

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

ContractWorks, an Onit Company Screenshots

Get setup in minutes

Smart Document Tagging

Notification Calendar

Milestone Alerts

Customize & Schedule Reports

Setup and sign contracts from anywhere

Personalized Signature Dashboard

Find what you need in seconds

Know who’s doing what in your account and when

OCR & Advanced Search

User Management

Smart Contract Outline

ContractWorks, an Onit Company Downloads

Xeris Case Study

ContractWorks, an Onit Company Videos

Esquire Deposition Solutions Testimonial

ContractWorks, an Onit Company Reviews

Roman v.

A Lifeline for Accountants

Likeliness to Recommend

Pros

Rakesh K.

Good features

Likeliness to Recommend

Pros

Melissa P.

Game changer! Organizes easy & helps be proactive.

Likeliness to Recommend

Pros

Title

Feature Ratings

Templates

Redlining

Searchable Repository

OCR Support

Contract Authoring

Integration

E-Signature

Workflow

Contract Approval

Clause Management

Reporting Analytics

Vendor Capability Ratings

Vendor Support

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization