What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Editor Functions
Version Control
Publication Workflow
Searchability
Metrics and Reporting
Check Out Check in
Indexing and Classification
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Adarsh T.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Great Project Documentation platform
Likeliness to Recommend
What differentiates Confluence from other similar products?
It has a wide range of features like sharing documentation links through Outlook by adding users to the list.
What is your favorite aspect of this product?
It is very easy to manage project documentation with the help of confluence.
What do you dislike most about this product?
A detailed demo should be provided for the confluence as it is not easy to use for beginners.
What recommendations would you give to someone considering this product?
If you want a good project documentation management platform to access documentation effectively go for confluence.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Inspires Innovation
Siddham S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Great Product & Easy to Use.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Usability and security features.
What is your favorite aspect of this product?
Cataloging and Access Control
What do you dislike most about this product?
Not Applicable
What recommendations would you give to someone considering this product?
Best Product in this category.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sidra A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2024
Elevating teamwork with intuitive collaboration
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence sets itself apart with its seamless integration of documentation, collaboration, and knowledge sharing in one platform.
What is your favorite aspect of this product?
My favourite aspect is Confluence's intuitive interface for creating and organizing documentation.
What do you dislike most about this product?
The Confluence's pricing is pretty challenging.
What recommendations would you give to someone considering this product?
Before adopting Confluence, thoroughly evaluate its suitability for your team's collaboration and documentation needs during the trial period. Invest time in setting up clear documentation structures and exploring integration options with other tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing