What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceConfluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.2
View Confluence in this category (opens in a new tab)
Project Management - Enterprise
Translation missing: en.product_page.ratings.score 9.0
View Confluence in this category (opens in a new tab)
Knowledge Management
Translation missing: en.product_page.ratings.score 8.7
View Confluence in this category (opens in a new tab)
Confluence Reviews
Gaurav P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jul 2024
Confluence - A place for Knowledge sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Document management , sharing is awesome
What is your favorite aspect of this product?
Define, write a knowledge base gives so many options.
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Definitely a yes ..
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhiraj B.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2024
One Stop Solution for Preserving Documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Its single page representation of all Your Documents in one place sets it apart
What is your favorite aspect of this product?
The Ease of Use is just out of this world. I never felt this was a new software when i first used it.
What do you dislike most about this product?
Not At the Moment.
What recommendations would you give to someone considering this product?
Its the Best solution one can get, absolutely Go for it without any doubt.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rebecca S.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2024
Great features!
Likeliness to Recommend
What differentiates Confluence from other similar products?
The ease of use for document tracking and sharing.
What is your favorite aspect of this product?
Brings the whole team together in a way to track ideas and edits.
What do you dislike most about this product?
Sometimes getting a new person access seems cumbersome.
What recommendations would you give to someone considering this product?
Confluence is very user friendly. I would compare it to SharePoint, but you don't need the MS suite to use confluence.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing