What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Editor Functions
Version Control
Publication Workflow
Searchability
Metrics and Reporting
Check Out Check in
Indexing and Classification
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Knowledge Management
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Confluence Reviews
Maya S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic product!
Likeliness to Recommend
What differentiates Confluence from other similar products?
Ability of document management where version control also helps to track the changes.
What is your favorite aspect of this product?
Document management
What do you dislike most about this product?
Nothing specific.
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Inspires Innovation
Kunal P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
The best tool to organize & share IT documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Makes a document accessible for teams and the sharing feature lets it get all data in one place instead of keeping it personal.
What is your favorite aspect of this product?
Shareable documentation, brainstorming ideas, and organizing all work in one place.
What do you dislike most about this product?
Till now, no issues faced.
What recommendations would you give to someone considering this product?
It will be the best tool to keep track of team documentation which will be easily accessible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anushree Arun S.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
Great usability and readily available
Likeliness to Recommend
What differentiates Confluence from other similar products?
Ease of access
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Great product with progressive interface. Go for it is what I suggest.
Pros
- Reliable
- Client's Interest First
- Friendly Negotiation
- Appreciates Incumbent Status