What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
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Task Management
Translation missing: en.product_page.ratings.score 9.2
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Project Management - Enterprise
Translation missing: en.product_page.ratings.score 9.0
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Knowledge Management
Translation missing: en.product_page.ratings.score 8.7
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Confluence Reviews
- Role: Vendor Management
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2020
Very customisable and easy to use, LOVE IT!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
Cons
- Less Generous
- Less Friendly Negotiation
- Vendor's Interest First
Panagiotis K.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2020
So many addons.. so many expenses
Likeliness to Recommend
What differentiates Confluence from other similar products?
Fully integration with Jira and other Atlassian Products
What is your favorite aspect of this product?
The integration with Atlasssian Service Desk
What do you dislike most about this product?
The Search function.. and the cost of its addons!
What recommendations would you give to someone considering this product?
If you are not using other Atlassian products.. turn your look to Sharepoint Online!
Pros
- Reliable
- Respectful
- Transparent
- Performance Enhancing
Cons
- Commodity Features
- Vendor Friendly Policies
- Less Generous
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2020
Confluence for Data Maintainence
Likeliness to Recommend
Pros
- Efficient Service
- Saves Time
- Appreciates Incumbent Status
- Helps Innovate
Cons
- Less Fair
- Less Friendly Negotiation