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What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Document Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

88 Likeliness to Recommend

100 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 84

Document Hosting

89

Document Sharing

86

Security and Access Control

85

Access Tracking

84

Version Control

83

Searchability

83

Editor Functions

83

Metrics and Reporting

83

Publication Workflow

83

Indexing and Classification

81

Check Out Check in

81

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Ease of Customization

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Vendor Support

79

Confluence Reviews

Alexander C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Secure way to collaborate internally

Likeliness to Recommend

5 /10

What differentiates Confluence from other similar products?

It's quite similar to other products of the same, but has higher security features

What is your favorite aspect of this product?

In a company that has a very strict IT Security team, this is allowed for use which makes collaboration much easier and there are no longer the size limits of a shared drive

What do you dislike most about this product?

Visually not as user friendly as I'd like it in terms of organisation structure. Documents themselves are fine

What recommendations would you give to someone considering this product?

Great alternative to Google Docs if your org is scared of cloud-based solutions

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Reliable

Ayush T.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2020

Great Product

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

It allows to Create space which could be public or private which is one of the great thing.

What is your favorite aspect of this product?

Documents could be shared with multiple people at one time and can create spaces to whom we need to keep in loop.

What do you dislike most about this product?

It misses application lifecycle management .

What recommendations would you give to someone considering this product?

It's a great collaboration tool with document sharing as well and acts as a repository for documents to be shared.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Shubham D.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

Fantastic product , Fast and Reliable.

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence is a much faster and reliable product than other similar software in this domain.

What is your favorite aspect of this product?

To create different kinds of spaces according to our needs.

What do you dislike most about this product?

Nothing specific.

What recommendations would you give to someone considering this product?

This is the best product anyone can consider sharing documents and connect with the team and conduct meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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