What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Editor Functions
Version Control
Publication Workflow
Searchability
Metrics and Reporting
Check Out Check in
Indexing and Classification
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Knowledge Management
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Confluence Reviews
Tiruthopu I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Perfect for document management
Likeliness to Recommend
What differentiates Confluence from other similar products?
We are now able to document and upload all our information on Confluence and also we are able to upload any files to it. I think no other product will give this option
What is your favorite aspect of this product?
Best for presenting our work , we can upload any type of files on to it , we can share with any one in the organization
What do you dislike most about this product?
I am a happy user of confluence
What recommendations would you give to someone considering this product?
Very few products in the market have a option to upload any kind of files in it . And anyone looking for it , then this is one of the best thing to have in organizations
Pros
- Transparent
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
Harry P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
All project documentation in one place
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence has helped our organisation to be able to store all the documentation related to different projects and teams under a single location visible to everyone when required
What is your favorite aspect of this product?
It supports all types of formatting required as a standard and also has support for plugins
What do you dislike most about this product?
Table formatting is not consistent when copied from excel and gets broken easily
What recommendations would you give to someone considering this product?
A need to have tool to ensure all documentation is stored and accessible to the entire organisation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sunil B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Perfect product for saving and uploading documents
Likeliness to Recommend
What differentiates Confluence from other similar products?
It can convert any external documents into a confluence page is one of the key ability it has to offer.
What is your favorite aspect of this product?
- I can document anything and share with any person in the organization . - Publish functionality is one the best thing I like it - Different kinds of code snippets, info panel , quote, decision , file and images , emojis , warning panel , success panels , erro panels , note panel , info panel , tables we can inserts - Ability to put restrictions
What do you dislike most about this product?
Nothing much I don't like about it
What recommendations would you give to someone considering this product?
If you wish to document project related information and attach different kinds of files then this is the best product to have . This is the safest product for managing documents and sharing no matter what is the size of the company
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features