What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Editor Functions
Version Control
Publication Workflow
Searchability
Metrics and Reporting
Check Out Check in
Indexing and Classification
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Knowledge Management
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Confluence Reviews
Mohd Danish A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
best tool to manage knowledge management
Likeliness to Recommend
What differentiates Confluence from other similar products?
I haven't used any following are feature I like Searching capability Rich text editor Document can be shared on different access level
What is your favorite aspect of this product?
I haven't used any other product like confluence following are feature I like Searching capability Rich text editor Document can be shared on different access level
What do you dislike most about this product?
nothing i dislike about this product
What recommendations would you give to someone considering this product?
I think its pricey but best to manage knowledge
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Iana K.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted May 2024
Nice product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is great tool to use, very collaborative, easy to use
What is your favorite aspect of this product?
very collaborative, easy to use
What do you dislike most about this product?
no easy ability to send the pictures
What recommendations would you give to someone considering this product?
but it for your IT needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alhashir M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Best Tool for Documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
It has vast amount of templates for different documents which provides a jump start to any kind of documentation.
What is your favorite aspect of this product?
Easy to use and attach media, images, tables and attachments to the documents.
What do you dislike most about this product?
Search function is sometimes slow
What recommendations would you give to someone considering this product?
Best tool for document creation and management
Pros
- Performance Enhancing
- Inspires Innovation
- Caring
- Acts with Integrity